Website files have dissapeared

deryck
2 Posts
deryck posted this 16 August 2023
Ask a Question

My website files have disappeared. I am using the Free version and have the latest update.
I logged back into Nicepage after a couple of months and there are none of my website files at all.
I have not changed any directories, etc. I see others have had the same issue, is there a solution?

My website files have disappeared. I am using the Free version and have the latest update. I logged back into Nicepage after a couple of months and there are none of my website files at all. I have not changed any directories, etc. I see others have had the same issue, is there a solution?
Vote to pay developers attention to this features or issue.
4 Replies
Order By: Standard | Newest
Support Team
Support Team posted this 16 August 2023

Deryck,

Please check your Nicepage folder. you should be able to get backups and restore one single project.

...................................................
Sincerely,
Alan R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Deryck, Please check your Nicepage folder. you should be able to get backups and restore one single project. ................................................... Sincerely, Alan R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
deryck
2 Posts
deryck posted this 16 August 2023

Backups folder is empty?

Backups folder is empty?
MerlinAZ
2708 Posts
MerlinAZ posted this 16 August 2023

If you built using the desktop app, the working folder should be Documents\Nicepage\Site_#######.

The Preferences should point to Documents\Nicepage.

If you built using the desktop app, the working folder should be Documents\Nicepage\Site_#######. The Preferences should point to Documents\Nicepage.
Support Team
Support Team posted this 17 August 2023

Hi Deryck,

Have you created your sites using the desktop application or online builder?

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Deryck, Have you created your sites using the desktop application or online builder? ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
You must log in or register to leave comments