No images in imagefolder

marcsetz
3 Posts
marcsetz posted this 27 July 2023
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OK. I tried everything. I can't see all the images in the image folder. Sometimes I only see 15 of the 66 images. Sometimes only 5 of the 66. An hour later the folder is 'empty' while it should contain 66 images.

Adding images to a folder is a real challenge. When I have added them, I see the images in the folder, all of them. But when I want to place them on a page, there are only 8 available (shown). While there are 34 in the folder.

Any comment?

OK. I tried everything. I can't see all the images in the image folder. Sometimes I only see 15 of the 66 images. Sometimes only 5 of the 66. An hour later the folder is 'empty' while it should contain 66 images. Adding images to a folder is a real challenge. When I have added them, I see the images in the folder, all of them. But when I want to place them on a page, there are only 8 available (shown). While there are 34 in the folder. Any comment?
imagefolder-issues
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Support Team
Support Team posted this 27 July 2023

Hello,

Thanks for reaching out to us

Kindly elaborate more on that. Do you see the small amount of images after the export or from the Nicepage Desktop app? Which version? Feel free to attach screenshots for further clarification.
..................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello, Thanks for reaching out to us Kindly elaborate more on that. Do you see the small amount of images after the export or from the Nicepage Desktop app? Which version? Feel free to attach screenshots for further clarification. .................................................. Sincerely, Ahmad. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
marcsetz
3 Posts
marcsetz posted this 27 July 2023

Hello,

I have attached a file.

I am using Nicepage pro 5.11.4. desktop

As you can see, the image folder contains 64 images, of which only 15 are shown. The other folders contain only 1 image. However, I can't see it. Nicepage indicates 'Folder Empty'. I also cannot delete or move these folders because they are not empty.

with regards

Hello, I have attached a file. I am using Nicepage pro 5.11.4. desktop As you can see, the image folder contains 64 images, of which only 15 are shown. The other folders contain only 1 image. However, I can't see it. Nicepage indicates 'Folder Empty'. I also cannot delete or move these folders because they are not empty. with regards
nicepage-image-folder-issues.jpg
marcsetz
3 Posts
marcsetz posted this 27 July 2023

Hi there,

Just updated to 5.14.0. Al problems regarding the image folder disapeard.

with regards,

Hi there, Just updated to 5.14.0. Al problems regarding the image folder disapeard. with regards,
Support Team
Support Team posted this 27 July 2023

Hello,

Thank you for reaching out and providing the file. We're glad to hear that updating to Nicepage version 5.14.0 resolved the issues you were experiencing with the image folders.

In version 5.14.0, we made improvements and fixes to address various issues, including problems related to the image folders not displaying all images and incorrectly showing folders as empty when they contained images.

We apologize for any inconvenience caused by the previous version and are delighted that the update has resolved the problem for you.

If you encounter any other issues or have further questions, please don't hesitate to contact us. We're here to assist you and ensure you have a smooth experience with Nicepage.

We appreciate your support and your understanding.
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello, Thank you for reaching out and providing the file. We're glad to hear that updating to Nicepage version 5.14.0 resolved the issues you were experiencing with the image folders. In version 5.14.0, we made improvements and fixes to address various issues, including problems related to the image folders not displaying all images and incorrectly showing folders as empty when they contained images. We apologize for any inconvenience caused by the previous version and are delighted that the update has resolved the problem for you. If you encounter any other issues or have further questions, please don't hesitate to contact us. We're here to assist you and ensure you have a smooth experience with Nicepage. We appreciate your support and your understanding. ................................................... Sincerely, Ahmad. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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