Google Ads - accessibility on a mobile device

regczm
53 Posts
regczm posted this 20 July 2023
Ask a Question

Hello, has anyone encountered a problem with Google ads and page accessibility on a mobile device? Recently, Google has stopped my extension to subsites, although the site is functional. After a discussion with support, there is reportedly a problem with accessibility on mobile devices. But they are unable to say more. Has anyone solved a similar problem please?
Thanks Pavel

Hello, has anyone encountered a problem with Google ads and page accessibility on a mobile device? Recently, Google has stopped my extension to subsites, although the site is functional. After a discussion with support, there is reportedly a problem with accessibility on mobile devices. But they are unable to say more. Has anyone solved a similar problem please? Thanks Pavel
Vote to pay developers attention to this features or issue.
5 Replies
Order By: Standard | Newest
Support Team
Support Team posted this 20 July 2023

Pavel,

Any additional info? What exactly they meant by it?

...................................................
Sincerely,
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Pavel, Any additional info? What exactly they meant by it? ................................................... Sincerely, Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
regczm
53 Posts
regczm posted this 20 July 2023

I just can't get it out of them. The page is indexed normally and displays fine on a mobile device. What specifically Google doesn't like about it, they can't tell me. The site has basically been running since April without any updates. The problem is about the last month. So either Google changed something or something happened with Nicepage that Google doesn't like. I have the same problem with the extension of the ad to subsites on several other sites/ads campaigns, so it is not some manual misconfiguration.

I just can't get it out of them. The page is indexed normally and displays fine on a mobile device. What specifically Google doesn't like about it, they can't tell me. The site has basically been running since April without any updates. The problem is about the last month. So either Google changed something or something happened with Nicepage that Google doesn't like. I have the same problem with the extension of the ad to subsites on several other sites/ads campaigns, so it is not some manual misconfiguration.
Support Team
Support Team posted this 24 July 2023

Hi Pavel,

We haven't seen any other cases with the same issue. Please try to get some precise information from Google to be able to check what exactly should be modified.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Pavel, We haven't seen any other cases with the same issue. Please try to get some precise information from Google to be able to check what exactly should be modified. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
regczm
53 Posts
regczm posted this 31 July 2023

I have feedback from a few visitors that there is a problem with images on the iPhone. It's hard to say if it's related, I don't have more details from them.

I have feedback from a few visitors that there is a problem with images on the iPhone. It's hard to say if it's related, I don't have more details from them.
Support Team
Support Team posted this 01 August 2023

Hi Pavel,

Do you have any screenshots of the problem from them? We need to have a link to your site and a screenshot to try to reproduce the problem on our end.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Pavel, Do you have any screenshots of the problem from them? We need to have a link to your site and a screenshot to try to reproduce the problem on our end. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
You must log in or register to leave comments