website problems

3 Posts

imabdulrahmanm posted this 14 July 2023

Hello

I have a huge problem. I bought a new laptop for using Nicepage in high performers. When I transfer to another device, I didn't made a backup version for my website in my old device, so I started again to build my old website and when I finished, I published on my own domain (ahdalmara.com) but the problem is when I enter to ahdalmara.com, nothing works and everything become mixed up with my old site on my old device and with my new site on my new device.

Please if you want to help me delete my old site on my old device so I can worked again and if you can't deleted, just delete all my sites to start again

Please be advised that I deleted on my old computer

Hello I have a huge problem. I bought a new laptop for using Nicepage in high performers. When I transfer to another device, I didn't made a backup version for my website in my old device, so I started again to build my old website and when I finished, I published on my own domain (ahdalmara.com) but the problem is when I enter to ahdalmara.com, nothing works and everything become mixed up with my old site on my old device and with my new site on my new device. Please if you want to help me delete my old site on my old device so I can worked again and if you can't deleted, just delete all my sites to start again Please be advised that I deleted on my old computer

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2 Replies

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3 Posts

negigulshan903 posted this 15 July 2023

Hello this is Gulshan Negi
Well, I will recommend you some points that you can follow to fix this issues, which are listed below.
1. Clear browser cache
2. Check DNS settings
3. Verify file transfer
4. Test website functionality

I hope it will work for you.
Thanks

Hello this is Gulshan Negi Well, I will recommend you some points that you can follow to fix this issues, which are listed below. 1. Clear browser cache 2. Check DNS settings 3. Verify file transfer 4. Test website functionality I hope it will work for you. Thanks

Support Team posted this 17 July 2023

Hello Abdulrahman,

We do not delete websites from our users devices, as we do not have access to the files. If it was published from your old device first, unpublish it in My Sites - https://nicepage.com/User/Sites
And then Publish the new websites that you’ve accomplished.

Do not hesitate to contact us if you require our assistance.
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Abdulrahman, We do not delete websites from our users devices, as we do not have access to the files. If it was published from your old device first, unpublish it in My Sites - https://nicepage.com/User/Sites And then Publish the new websites that you’ve accomplished. Do not hesitate to contact us if you require our assistance. ................................................... Sincerely, Ahmad. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

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