Blocksize - With a slider

mab
4 Posts
mab posted this 10 July 2019

A very very annoying problem. When change the high in a slide the blocksize automatically change the high to eg. 2500 and it is impossible to change it!!!!!

A very very **annoying** problem. When change the high in a slide the blocksize automatically change the high to eg. 2500 and it is **impossible** to change it!!!!!
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Support Team
Support Team posted this 10 July 2019

Hi Mik,

Please attach your Project and point to the exact slide where we could reproduce the issue.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi Mik, Please attach your Project and point to the exact slide where we could reproduce the issue. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
mab
4 Posts
mab posted this 10 July 2019

Hi I have attached the project file.

Try to change the height on one of the slide blocks. Then take the next etc. after a while you will se the height will change. The only solution is to change it back with the "button" and push it up.

Hi I have attached the project file. Try to change the height on one of the slide blocks. Then take the next etc. after a while you will se the height will change. The only solution is to change it back with the "button" and push it up.
Support Team
Support Team posted this 10 July 2019

Hi Mik,

I have tried to change the height of each slide and also the grids inside them, but I have failed to reproduce the reported issue. Please attach a short video showing the issue and also the project that is saved with the false height.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi Mik, I have tried to change the height of each slide and also the grids inside them, but I have failed to reproduce the reported issue. Please attach a short video showing the issue and also the project that is saved with the false height. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
mab
4 Posts
mab posted this 10 July 2019

I do not have the possibility to make a video.... so I guess I have to live with this problem.

General I think the program still are very unstable. Is it possible to se the html code directly in the program?

I do not have the possibility to make a video.... so I guess I have to live with this problem. General I think the program still are very unstable. Is it possible to se the html code directly in the program?
Support Team
Support Team posted this 11 July 2019

Hi Mik,

We would be glad to help. Maybe you could use some recorder like https://screencast-o-matic.com/

In other case please edit the theme so the height will increase and then save it as the project and attach to the ticket. We will see the issue then.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Hi Mik, We would be glad to help. Maybe you could use some recorder like https://screencast-o-matic.com/ In other case please edit the theme so the height will increase and then save it as the project and attach to the ticket. We will see the issue then. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
mab
4 Posts
mab posted this 14 July 2019

High Helle,

Sorry my late response.

I have attache the project file. As you can ser slide 2 and 3 are very high. That happend just after I change the high with the arrow flesh up and select the slider after the changed. Hope it make sense.

I have another strange problem. I use the HTLM export. I cannot use the anchor function. Have you seen that before?

Best regards
Mik

High Helle, Sorry my late response. I have attache the project file. As you can ser slide 2 and 3 are very high. That happend just after I change the high with the arrow flesh up and select the slider after the changed. Hope it make sense. I have another strange problem. I use the HTLM export. I cannot use the anchor function. Have you seen that before? Best regards Mik
Support Team
Support Team posted this 16 July 2019

Hi Mik,

I can see the problem with slider height, but if I reduce the problem is not reproducible. If the issue is reproducible on your side could you please create a short video that demonstrates the moment when the height changes.

Could you please explain the issue with an anchor in more details.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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Hi Mik, I can see the problem with slider height, but if I reduce the problem is not reproducible. If the issue is reproducible on your side could you please create a short video that demonstrates the moment when the height changes. Could you please explain the issue with an anchor in more details. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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