Accordion adding text

Hello Steve,

Please provide us an example, a screenshot of your actions step-by-step, or a short screen capture video.
Thank you.
...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Steve, Please provide us an example, a screenshot of your actions step-by-step, or a short screen capture video. Thank you. ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

First, i may have been doing something wrong ... here is what I was doing:
1. I was writing the information (text) in OneNote (formatting it)
2. I would open the tab of accordion and insert a Lead Text
3. I would copy the text from OneNote and insert it within the Lead Text ... don't know if it consider it an image
4. Some of the data was pretty long ... it was family history and I was doing it for each member of the family
The problem was when I went back to change some text within the Lead Text it showed as Item of the tab instead of showing the Lead Text (it was as thou it was part of the item and not Lead Text element) ... I included an attachment. Any time I click in it nothing happens ... it is like the Lead Text element disappears.

Please forget cancelling the spring sale ... I was very upset and I am in a time crunch and when things don't work that is very frustrating.

Thanks... Steve

First, i may have been doing something wrong ... here is what I was doing: 1. I was writing the information (text) in OneNote (formatting it) 2. I would open the tab of accordion and insert a Lead Text 3. I would copy the text from OneNote and insert it within the Lead Text ... don't know if it consider it an image 4. Some of the data was pretty long ... it was family history and I was doing it for each member of the family The problem was when I went back to change some text within the Lead Text it showed as Item of the tab instead of showing the Lead Text (it was as thou it was part of the item and not Lead Text element) ... I included an attachment. Any time I click in it nothing happens ... it is like the Lead Text element disappears. Please forget cancelling the spring sale ... I was very upset and I am in a time crunch and when things don't work that is very frustrating. Thanks... Steve !nicepage-accordion-error-1.jpeg!!nicepage-accordion-error-1.jpeg!

Last edited 19 May 2023 by steve.proctor

I think i figured it out ... the attachment shows one of the accordion example works and the other loses the Lead Text after you leave the page and come back.

Sorry ... I added page 2 that shows below ...

But the accordion that works fixes my problem ... I believe i marked the correct one that does not work ... else it was the one above it on the right hand side ... that is the attachment that shows item and has lost the Lead Text element.

!nicepage-accordion-error-2-page1.jpeg!!nicepage-accordion-error-2-page2.jpeg!!nicepage-accordion-error-2-page2.jpeg!!nicepage-accordion-error-2-page2.jpeg!I think i figured it out ... the attachment shows one of the accordion example works and the other loses the Lead Text after you leave the page and come back.!nicepage-accordion-error-2-page2.jpeg! Sorry ... I added page 2 that shows below ... !nicepage-accordion-error-2-page1.jpeg! But the accordion that works fixes my problem ... I believe i marked the correct one that does not work ... else it was the one above it on the right hand side ... that is the attachment that shows item and has lost the Lead Text element.

Hello Steve,

Please send here your site exported as a project and we will check.

Most probably copying text with formatting causes this issue. You need to insert text as plain text with a combination ctrl+shift-v, with clear formatting, and style it with Nicepage editor.
If you need this exact text structure you can add HTML instead but note, you cannot edit the code inside the Tab element, only add the HTML >edit> drag and drop inside the opened Tab.

...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Steve, Please send here your site exported as a project and we will check. !export-as-project.png! Most probably copying text with formatting causes this issue. You need to insert text as plain text with a combination ctrl+shift-v, with clear formatting, and style it with Nicepage editor. If you need this exact text structure you can add HTML instead but note, you cannot edit the code inside the Tab element, only add the HTML >edit> drag and drop inside the opened Tab. ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

I am sorry I have changed the project and so sending a exported project would not match what I was asking ... I am good ... thanks for responding so quickly

I am sorry I have changed the project and so sending a exported project would not match what I was asking ... I am good ... thanks for responding so quickly

Hello Steve,

Have you fixed the formatting issues already?
Please let us know in case you require any further assistance, we will gladly help you.

...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Steve, Have you fixed the formatting issues already? Please let us know in case you require any further assistance, we will gladly help you. ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Yes ... I have fixed the problem and thank you for responding so quickly. You can go ahead an close this ticket.

Yes ... I have fixed the problem and thank you for responding so quickly. You can go ahead an close this ticket.

Last edited 23 May 2023 by steve.proctor

Hello Steve,

Sure, you are welcome.
Let us know in case of any issues.

Thank you.

...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Steve, Sure, you are welcome. Let us know in case of any issues. Thank you. ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp