Site not updating

foisynicolas
4 Posts
foisynicolas posted this 06 May 2023
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I have made some changes to a site hosted with nicepage but it doesn't update when I publish the changes... I tried to empty the cache with shift+f5 and tried on a different browser and still no success.

I have made some changes to a site hosted with nicepage but it doesn't update when I publish the changes... I tried to empty the cache with shift+f5 and tried on a different browser and still no success.
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MerlinAZ
2694 Posts
MerlinAZ posted this 06 May 2023

Try Control + F5.

Try Control + F5.
foisynicolas
4 Posts
foisynicolas posted this 06 May 2023

Doesn't work... I tried Firefox, Chrome, shift+f5, ctrt-F5, incognito mode, waited 24 hours, etc...

Doesn't work... I tried Firefox, Chrome, shift+f5, ctrt-F5, incognito mode, waited 24 hours, etc...
Support Team
Support Team posted this 06 May 2023

Hello Nicolas,
Thanks for choosing Nicepage!

Could you please provide a link to your website and show the screenshot of the changes that were made so we could check the issue?
...................................................
Sincerely,
Negat Veri
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Nicolas, Thanks for choosing Nicepage! Could you please provide a link to your website and show the screenshot of the changes that were made so we could check the issue? ................................................... Sincerely, Negat Veri Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Flymedia
2 Posts
Flymedia posted this 07 May 2023

I have the same problem:

made some changes to the site with the desktop app...

export to wordpress zip file and installed it as a new theme...

The site is not updated AND one of the pictures is suddenly missing.

Different web browsers, Shift-F5, waiting...nothings solves the problem.

I have the same problem: made some changes to the site with the desktop app... export to wordpress zip file and installed it as a new theme... The site is not updated AND one of the pictures is suddenly missing. Different web browsers, Shift-F5, waiting...nothings solves the problem.
Support Team
Support Team posted this 07 May 2023

Hello Marco,

Could you please create a separate Topic and describe all steps that were made? Screenshots or a short video of an issue will be appreciated. Thanks for understanding.
...................................................
Sincerely,
Negat Veri
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Marco, Could you please create a separate Topic and describe all steps that were made? Screenshots or a short video of an issue will be appreciated. Thanks for understanding. ................................................... Sincerely, Negat Veri Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
foisynicolas
4 Posts
foisynicolas posted this 08 May 2023

Hello Nicolas,
Thanks for choosing Nicepage!

Could you please provide a link to your website and show the screenshot of the changes that were made so we could check the issue?
...................................................
Sincerely,
Negat Veri
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Negat,

If you visit https://voiletetreault.nicepage.io/Cours-Tarifs.html you will see that it doesn't match what I have edited and published in my siteboard (See screenshot).

Thanks

> Hello Nicolas, > Thanks for choosing Nicepage! > > Could you please provide a link to your website and show the screenshot of the changes that were made so we could check the issue? > ................................................... > Sincerely, > Negat Veri > Nicepage Support Team > > Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 > Follow us on Facebook: http://facebook.com/nicepageapp Hello Negat, If you visit https://voiletetreault.nicepage.io/Cours-Tarifs.html you will see that it doesn't match what I have edited and published in my siteboard (See screenshot). Thanks
Support Team
Support Team posted this 10 May 2023

Hi Nicolas,

I do see this block on your site. Please let me know if it still does not work on your side.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Nicolas, I do see this block on your site. Please let me know if it still does not work on your side. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
foisynicolas
4 Posts
Is Solution
foisynicolas posted this 10 May 2023

Hi Nicolas,

I do see this block on your site. Please let me know if it still does not work on your side.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Yes I found a working fix. Some links were pointing to "Pages" and somehow those "Pages" were referring to what appears to be old file name. I changed the way links are routed by selecting "Web address" and made them refer to the correct documents. It appears that the system mismatched some name at some point in the routing mechanism or did not completely registered the renaming of a page.

> Hi Nicolas, > > I do see this block on your site. Please let me know if it still does not work on your side. > > ................................................... > Sincerely, > Hella > Nicepage Support Team > > Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 > Follow us on Facebook: http://facebook.com/nicepageapp Yes I found a working fix. Some links were pointing to "Pages" and somehow those "Pages" were referring to what appears to be old file name. I changed the way links are routed by selecting "Web address" and made them refer to the correct documents. It appears that the system mismatched some name at some point in the routing mechanism or did not completely registered the renaming of a page.
Support Team
Support Team posted this 12 May 2023

Hi Nicolas,

Nice to hear that everything is fine now, feel free to contact us on any occasion.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Nicolas, Nice to hear that everything is fine now, feel free to contact us on any occasion. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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