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unpublished site is disappeared

lehuyjason
2 Posts
lehuyjason posted this 04 May 2023
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Dear Team

I had designed a site called movewithjase,.nicepage.io

Today, I could not open it to edit and continue my work. I liked on unpublished and now it is gone.

How can I retrieve it?

Kind regards,

Dear Team I had designed a site called movewithjase,.nicepage.io Today, I could not open it to edit and continue my work. I liked on unpublished and now it is gone. How can I retrieve it? Kind regards,
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Support Team
Support Team posted this 04 May 2023

Hello Jason,

Thanks for contacting us

Kindly, elaborate more on that. From where has the website disappeared? Online Builder or Desktop app? If it was on your Online Builder check the dashboard >> deleted sites
https://nicepage.com/Editor/Siteboard/#/dashboard

If it was in the Nicepage Desktop app, we can't help, all the data is stored on your PC, and by default, the project's folder is in ...Documents/Nicepage
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Jason, Thanks for contacting us Kindly, elaborate more on that. From where has the website disappeared? Online Builder or Desktop app? If it was on your Online Builder check the dashboard >> deleted sites https://nicepage.com/Editor/Siteboard/#/dashboard If it was in the Nicepage Desktop app, we can't help, all the data is stored on your PC, and by default, the project's folder is in ***...Documents/Nicepage*** ................................................... Sincerely, Ahmad. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
lehuyjason
2 Posts
lehuyjason posted this 05 May 2023

Hi Ahmad

Thank you so much for your suggestions.

The issue now is resolved.

Regards,
Jason

Hi Ahmad Thank you so much for your suggestions. The issue now is resolved. Regards, Jason
Support Team
Support Team posted this 05 May 2023

You're welcome, Jason!

We are glad to hear that your issue has been resolved. If you have any further questions or concerns, please don't hesitate to contact us again.

Have a great day!
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

You're welcome, Jason! We are glad to hear that your issue has been resolved. If you have any further questions or concerns, please don't hesitate to contact us again. Have a great day! ................................................... Sincerely, Ahmad. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
ed6673
1 Posts
ed6673 posted this 30 January 2024

Hi - I have the same issue on the online editor. But nothing appears in Deleted Sites..

Hi - I have the same issue on the online editor. But nothing appears in Deleted Sites..
Support Team
Support Team posted this 31 January 2024

Hello,

Please create a separate ticket for your issue and elaborate more on that.

If it’s doesn’t appear on the dashboard or Deleted sites perhaps you created the website in the Online Builder with different account.
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello, Please create a separate ticket for your issue and elaborate more on that. If it’s doesn’t appear on the dashboard or Deleted sites perhaps you created the website in the Online Builder with different account. ................................................... Sincerely, Ahmad. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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