responsive screens

rudyspies
3 Posts
rudyspies posted this 30 June 2019
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I build a simple 5 page website using your software. I struggled a lot get the screens looking acceptable in all the different screen sizes. I did download the latest software (30 Jun). I uploaded the HTML files to my host running PLESK.
When I access the site from my laptop, no problem, except that my screen resolution is 1920x1080 and Nicepage max screen width seems to be 1300. That's an issue.
Far more importantly though is that when accessing the site from my phone (Samsung A7 res: 2220x1080), the whole screen is messed up. The header takes almost the whole screen and there's a very tiny space where it display's the page content.
I would be willing to pay for a licence, provided the software works. I spend 2 days developing my tiny site (when starting from fresh, there's always a lot to learn), so I would like to continue with Nicepage.

I build a simple 5 page website using your software. I struggled a lot get the screens looking acceptable in all the different screen sizes. I did download the latest software (30 Jun). I uploaded the HTML files to my host running PLESK. When I access the site from my laptop, no problem, except that my screen resolution is 1920x1080 and Nicepage max screen width seems to be 1300. That's an issue. Far more importantly though is that when accessing the site from my phone (Samsung A7 res: 2220x1080), the whole screen is messed up. The header takes almost the whole screen and there's a very tiny space where it display's the page content. I would be willing to pay for a licence, provided the software works. I spend 2 days developing my tiny site (when starting from fresh, there's always a lot to learn), so I would like to continue with Nicepage.
responsive sheet-width
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Support Team
Support Team posted this 01 July 2019

Hi Rudy,

Could you please provide a few screenshots that demonstrate the issue? Please note that the max sheet width in Nicepage is 1140px.

sheet-width.png

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Rudy, Could you please provide a few screenshots that demonstrate the issue? Please note that the max sheet width in Nicepage is 1140px. !sheet-width.png! ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
sheet-width.png
rudyspies
3 Posts
rudyspies posted this 02 July 2019

That's really too much work and I don't believe we'll achieve something. When you see a messed up screen, you can't identify what the problem is.
But I am willing to send you my website in a zip file. I have had other issues too:
- my logo in the header page 'disappeared'. I re-inserted another one. But I can see when accessing the page, there's still a 'small picture' logo there. I can't find it anywhere to try and delete it!!!
- a similar thing happened with my email address which I display as a picture to prevent spam mail. It suddenly disappeared.
- each time I go to my nicepage database, the header items for the different screen aspect ratio views, change.

I really think that nicepage still has a few issues to sort out.

That's really too much work and I don't believe we'll achieve something. When you see a messed up screen, you can't identify what the problem is. But I am willing to send you my website in a zip file. I have had other issues too: - my logo in the header page 'disappeared'. I re-inserted another one. But I can see when accessing the page, there's still a 'small picture' logo there. I can't find it anywhere to try and delete it!!! - a similar thing happened with my email address which I display as a picture to prevent spam mail. It suddenly disappeared. - each time I go to my nicepage database, the header items for the different screen aspect ratio views, change. I really think that nicepage still has a few issues to sort out.
rudyspies
3 Posts
rudyspies posted this 02 July 2019

On the same issue, I managed to the delete the 'lost' image in the HTML file, but nowhere to be seen in the Nicepage development platform.
Also, after exiting Nicepage, I can't restart the app. It creates multiple instances and I have to go to task manager to delete the instances. Then I can restart.
I feel I'm helping you guys to debug your software. I'm not quite ready to purchase a licence with the amount of bugs I'm finding.

On the same issue, I managed to the delete the 'lost' image in the HTML file, but nowhere to be seen in the Nicepage development platform. Also, after exiting Nicepage, I can't restart the app. It creates multiple instances and I have to go to task manager to delete the instances. Then I can restart. I feel I'm helping you guys to debug your software. I'm not quite ready to purchase a licence with the amount of bugs I'm finding.
Support Team
Support Team posted this 05 July 2019

Hi Rudy,

Sorry for the delay. Unfortunately, there is no project attached. Could you please compress the website folder located in the Documents/Nicepage folder and attach to this topic. We'll check the problem website on our side.

We have a lot of customers whi=o use Nicepage Desktop application, and it runs ok. Could you please provide more details about OS you're using and provide a detailed description of what happens when you try to restart Nicepage.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Rudy, Sorry for the delay. Unfortunately, there is no project attached. Could you please compress the website folder located in the Documents/Nicepage folder and attach to this topic. We'll check the problem website on our side. We have a lot of customers whi=o use Nicepage Desktop application, and it runs ok. Could you please provide more details about OS you're using and provide a detailed description of what happens when you try to restart Nicepage. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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