Contact Form not working

jf8
87 Posts
jf8 posted this 29 June 2019
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This is a follow up on contact form not working. Nicepage was given access to my Wordpress site, but could not make it work and I was asked to contact my web host. I did and finally got an answer (they are not as quick and helpful as Nicepage...) Problem is, that they could not find anything wrong their end either - so I'm stuck in the middle, with a lame contact form on a customer site.

Contact Form 7 seams to be the only contact option in Nicepage. It would be nice to have an alternative. Also, the setting of Contact Form 7 may be limited and simple, but still not something one would expect to be dealing with when using Nicepage. A Nicepage generated site should in my opinion "work out of the box" when exported to Wordpress - otherwise the position as "user-friendly and no code solution" in the theme/builder market will be questionable.

Now, you know I say this in the most caring way. I for one would like to see Nicepage as a real contender among the top level builders on the market. Nicepage can claim a unique position, not only as a desktop solution but also with real web 3.0 functions. No other builder offers that. But we need to have a more solid basic structure of what an everyday website consist of.

I know you work full time on improving basic things (updates are coming like bullets from a Gatling gun) - and you are probably frustrated because users are yelling for more fancy widgets. That was exactly what happened to Adobe Muse: The Adobe devs concentrated too much on new stuff, and left serious problems in the core coding stranded in the process. Just look what that leaded them to. So please: Make the basic things work properly, before engaging on exiting new blings.

Love you guys! Keep up the good work - and spirit :)

John

**This is a follow up on contact form not working.** Nicepage was given access to my Wordpress site, but could not make it work and I was asked to contact my web host. I did and finally got an answer (they are not as quick and helpful as Nicepage...) Problem is, that they could not find anything wrong their end either - so I'm stuck in the middle, with a lame contact form on a customer site. Contact Form 7 seams to be the only contact option in Nicepage. It would be nice to have an alternative. Also, the setting of Contact Form 7 may be limited and simple, but still not something one would expect to be dealing with when using Nicepage. A Nicepage generated site should in my opinion "work out of the box" when exported to Wordpress - otherwise the position as "user-friendly and no code solution" in the theme/builder market will be questionable. **Now, you know I say this in the most caring way**. I for one would like to see Nicepage as a real contender among the top level builders on the market. Nicepage can claim a unique position, not only as a desktop solution but also with real web 3.0 functions. No other builder offers that. But we need to have a more solid basic structure of what an everyday website consist of. I know you work full time on improving basic things (updates are coming like bullets from a Gatling gun) - and you are probably frustrated because users are yelling for more fancy widgets. That was exactly what happened to Adobe Muse: The Adobe devs concentrated too much on new stuff, and left serious problems in the core coding stranded in the process. Just look what that leaded them to. So please: Make the basic things work properly, before engaging on exiting new blings. Love you guys! Keep up the good work - and spirit :) John

Last edited 29 June 2019 by jf8

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Support Team
Support Team posted this 03 July 2019

John,

We will work on your case. Are your temporary access credentials sent to us still valid?
...................................................
Sincerely,
Arthur D.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

John, We will work on your case. Are your temporary access credentials sent to us still valid? ................................................... Sincerely, Arthur D. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
jf8
87 Posts
jf8 posted this 03 July 2019

Jep, still valid. Remember to leave out "dentop" :)

Jep, still valid. Remember to leave out "dentop" :)
davidabatten1
8 Posts
davidabatten1 posted this 06 September 2019

I agree. They desevre to do well. I have the same problem with a contact fomr not working. Best not put it there if it cant make contact hey!

I agree. They desevre to do well. I have the same problem with a contact fomr not working. Best not put it there if it cant make contact hey!
Support Team
Support Team posted this 09 September 2019

John,

We put the PHP script https://pto.dk/test.php in the root of pto.dk, which tests the work of the PHP mail() function. As we see from the return message, the function does not work on the server.

We advise you to contact the support of your hosting to verify why this function is not working or provides the error logs for the latest period.
...................................................
Sincerely,
Arthur D.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

John, We put the PHP script https://pto.dk/test.php in the root of pto.dk, which tests the work of the PHP mail() function. As we see from the return message, the function does not work on the server. We advise you to contact the support of your hosting to verify why this function is not working or provides the error logs for the latest period. ................................................... Sincerely, Arthur D. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
jf8
87 Posts
jf8 posted this 09 September 2019

OK, thanks Arthur. I did contact the hosting company about this problem last you asked me to - thats a couple month ago now. They replied me that php was was running as it should, and then offered me a support account for 250 USD so they could take a closer look at my WP page. I thank them no thanks and inserted a Jotform instead 😀 Next time I’ll go with another hosting company.

OK, thanks Arthur. I did contact the hosting company about this problem last you asked me to - thats a couple month ago now. They replied me that php was was running as it should, and then offered me a support account for 250 USD so they could take a closer look at my WP page. I thank them no thanks and inserted a Jotform instead 😀 Next time I’ll go with another hosting company.
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