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All content missing!

npacc132
2 Posts
npacc132 posted this 26 April 2023
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Hi,

I have logged into nicepage from another computer and all of the content i have created is not present at all on my dashboard! All of my work is gone!

Hi, I have logged into nicepage from another computer and all of the content i have created is not present at all on my dashboard! All of my work is gone!
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Support Team
Support Team posted this 26 April 2023

Hello,

The Desktop application stores your project files locally, the only way to open your project with another device is to export it as a project. This option is not available for a free starter plan.
Online builder stores your sites online and you can access your account with different devices to check your site.
With a free starter plan you do not have the option to transfer your project made with a Desktop application into the Online builder.

Please let us know in case you have any other questions.

...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello, The Desktop application stores your project files locally, the only way to open your project with another device is to export it as a project. This option is not available for a free starter plan. Online builder stores your sites online and you can access your account with different devices to check your site. With a free starter plan you do not have the option to transfer your project made with a Desktop application into the Online builder. Please let us know in case you have any other questions. ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
npacc132
2 Posts
npacc132 posted this 26 April 2023

is there any way they can be made available in the online builder so i am able to access them?

is there any way they can be made available in the online builder so i am able to access them?
MerlinAZ
2697 Posts
MerlinAZ posted this 26 April 2023

It’s not gone.
The files are on the computer that created it using the desktop app.

It’s not gone. The files are on the computer that created it using the desktop app.
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