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Windows app update process removes pinned status

chris693
47 Posts
chris693 posted this 21 April 2023
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Why does the Windows app for Nicepage forget its "pinned" status when performing a version update? This behaviour can be extremely frustrating, as I keep having to perform a search for the updated app when I want to activate it following an update.

Why does the Windows app for Nicepage forget its "pinned" status when performing a version update? This behaviour can be extremely frustrating, as I keep having to perform a search for the updated app when I want to activate it following an update.
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Support Team
Support Team posted this 24 April 2023

Hello Chris,

Do you mean the application is removed as pinned from the taskbar or something else?

...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Chris, Do you mean the application is removed as pinned from the taskbar or something else? ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
chris693
47 Posts
chris693 posted this 24 April 2023

Correct. If pinned to the taskbar before the update, the pinning gets dropped during the update.

One other suggestion for the app - it would help if there was an option within the menu system to allow viewing of the app version and then to allow connection to update to the latest version if applicable.

Correct. If pinned to the taskbar before the update, the pinning gets dropped during the update. One other suggestion for the app - it would help if there was an option within the menu system to allow viewing of the app version and then to allow connection to update to the latest version if applicable.
Support Team
Support Team posted this 24 April 2023

Hello Chris,

Apparently, it is somehow specific to the system OS, we couldn't observe this with Windows 11. We will try to catch this with a new update. Have you searched online for the reason pinned taskbar icons could disappear? Do you have this for other applications?
You have a popup after the update of the new features added as a preview. You can check for new features in the newsletter first before updating. Unfortunately, no system preview could be available.

...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Chris, Apparently, it is somehow specific to the system OS, we couldn't observe this with Windows 11. We will try to catch this with a new update. Have you searched online for the reason pinned taskbar icons could disappear? Do you have this for other applications? You have a popup after the update of the new features added as a preview. You can check for new features in the newsletter first before updating. Unfortunately, no system preview could be available. ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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