Log in problem

moncaanyaa
1 Posts
moncaanyaa posted this 20 April 2023
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I have Nicepage plugin 5.8.13. for Joomla 4, but I can't log in. The login window does not disappear after login. What's the problem? Browser cache cleared.

I have Nicepage plugin 5.8.13. for Joomla 4, but I can't log in. The login window does not disappear after login. What's the problem? Browser cache cleared.
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Support Team
Support Team posted this 20 April 2023

Hello,

Does the issue happen in a different browser?
Could you please open the browser console (F12) >> switch to the Console tab and try to log in again? Please provide a screenshot of the console log. Also, please switch to the Network tab and check for a request with an error (marked in red)/ If there is one, please provide a screenshot of this request.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello, Does the issue happen in a different browser? Could you please open the browser console (F12) >> switch to the Console tab and try to log in again? Please provide a screenshot of the console log. Also, please switch to the Network tab and check for a request with an error (marked in red)/ If there is one, please provide a screenshot of this request. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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