You have ended my membership early.

joetodd123
5 Posts
joetodd123 posted this 19 April 2023
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Please activate my membership again. You have discontinued updates and now I cannot upload to my web servers. Attached is a copy of my invoice which shows I should be getting full use of Nicepage until December of 2023. Please fix this immediately.

Joseph Pillsbury

Please activate my membership again. You have discontinued updates and now I cannot upload to my web servers. Attached is a copy of my invoice which shows I should be getting full use of Nicepage until December of 2023. Please fix this immediately. Joseph Pillsbury
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Support Team
Support Team posted this 19 April 2023

Hello Joseph,

Thanks for contacting us

We can see your active updates until December 1. What is the issue that you can’t upload to your web server?! Kindly elaborate more on that and attach some screenshots of your issue.
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Joseph, Thanks for contacting us We can see your active updates until December 1. What is the issue that you can’t upload to your web server?! Kindly elaborate more on that and attach some screenshots of your issue. ................................................... Sincerely, Ahmad. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
joetodd123
5 Posts
joetodd123 posted this 19 April 2023

I am not being allowed to load to my web hosting service. The page inserts a NicePage template and does not allow me to change the HTML, FTP settings. Also it has not allowed an update for the last couple of weeks.

I am not being allowed to load to my web hosting service. The page inserts a NicePage template and does not allow me to change the HTML, FTP settings. Also it has not allowed an update for the last couple of weeks.
joetodd123
5 Posts
joetodd123 posted this 19 April 2023

Update: It looks like the software is fully active again although I do have to enter all my web hosting server information again for each site. Thank you.

Update: It looks like the software is fully active again although I do have to enter all my web hosting server information again for each site. Thank you.
Support Team
Support Team posted this 19 April 2023

Hi Joseph,

Nice to hear that everything is fine now, I'm not sure what has caused the issue but we are happy to hear that it works.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Joseph, Nice to hear that everything is fine now, I'm not sure what has caused the issue but we are happy to hear that it works. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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