Previous version, please!

curcios0877
13 Posts
curcios0877 posted this 26 June 2019
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Version 1.10.2 is not playing nice with my embedded forms and it takes two minutes for previews to render on Chrome. Please, revert to the previous version!

Version 1.10.2 is not playing nice with my embedded forms and it takes two minutes for previews to render on Chrome. Please, revert to the previous version!

Last edited 26 June 2019 by curcios0877

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Support Team
Support Team posted this 26 June 2019

Hi Samuel,

Please provide us with the example of the problem form so we can test it on our side. Please note that during the preview in Chrome the browser simply opens a plain HTML page. If the code for the form loads something from the third-party resource and there is a problem with connecting to this resource the reported problem may happen.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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Hi Samuel, Please provide us with the example of the problem form so we can test it on our side. Please note that during the preview in Chrome the browser simply opens a plain HTML page. If the code for the form loads something from the third-party resource and there is a problem with connecting to this resource the reported problem may happen. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
curcios0877
13 Posts
curcios0877 posted this 26 June 2019

The embedded form worked properly before v 1.10.2 update. Also, the form does not render properly when uploaded to my server. This issue is not just about preview - it's also happening live.

In order to fix this issue on my end, I reverted to an older version of my website that was created before v 1.10.2

The embedded form worked properly before v 1.10.2 update. Also, the form does not render properly when uploaded to my server. This issue is not just about preview - it's also happening live. In order to fix this issue on my end, I reverted to an older version of my website that was created before v 1.10.2

Last edited 26 June 2019 by curcios0877

Support Team
Support Team posted this 26 June 2019

Hi Samuel,

Please provide the example of the form that is not working with the latest version so we could investigate the issue. We need a step-by-step instruction on how to reproduce it.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Hi Samuel, Please provide the example of the form that is not working with the latest version so we could investigate the issue. We need a step-by-step instruction on how to reproduce it. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
curcios0877
13 Posts
curcios0877 posted this 26 June 2019

Here is the code for the form.

Here is the code for the form.
Support Team
Support Team posted this 27 June 2019

Hi Samuel,

Thank you for the code. Now I see what is the problem.
Please check the form code. It contains a link to the file without protocols. For example:

<link href="//cdn-images.mailchimp.com/embedcode/classic-10_7.css" rel="stylesheet" type="text/css">

When you make a Preview in browser the browser opens local .html file from the local folder. In this case, the page opens with file protocol, not http or https. But the links to external resources need the web protocol (http/https). They are not local files. Therefore in order to fix the issue, you need to add http or https protocol to all links without a protocol in the code (I see two links in the code). This should help.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Samuel, Thank you for the code. Now I see what is the problem. Please check the form code. It contains a link to the file without protocols. For example: <link href="//cdn-images.mailchimp.com/embedcode/classic-10_7.css" rel="stylesheet" type="text/css"> When you make a Preview in browser the browser opens local .html file from the local folder. In this case, the page opens with file protocol, not http or https. But the links to external resources need the web protocol (http/https). They are not local files. Therefore in order to fix the issue, you need to add http or https protocol to all links without a protocol in the code (I see two links in the code). This should help. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
curcios0877
13 Posts
curcios0877 posted this 27 June 2019

That did the trick. Thank you.

The code was taken directly from MailChimp. All I did was copy and paste it into Nicepage.

That did the trick. Thank you. The code was taken directly from MailChimp. All I did was copy and paste it into Nicepage.
Support Team
Support Team posted this 28 June 2019

Hi Samuel,

Nice to hear that all is fine now, feel free to contact us on any other occasion.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Samuel, Nice to hear that all is fine now, feel free to contact us on any other occasion. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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