Updates inline not working

jf8
87 Posts
jf8 posted this 25 June 2019
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Update 1.9.5 and 1.10.2 had to be downloaded directly from Nicepage homepage - update inline did not work. Funnily enough, the one that came between 1.9.5 and 1.10.2 (can't remember the number) worked just fine. And also 1.10.2 took almost 35 min to download and install (normally it just takes seconds)

Update 1.9.5 and 1.10.2 had to be downloaded directly from Nicepage homepage - update inline did not work. Funnily enough, the one that came between 1.9.5 and 1.10.2 (can't remember the number) worked just fine. And also 1.10.2 took almost 35 min to download and install (normally it just takes seconds)
update-problems
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Support Team
Support Team posted this 25 June 2019

Hi John,

The update process of Nicepage Desktop works ok on my side. Do you have antivirus software? If so could you please try disabling it for testing. Does the issue continue?

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi John, The update process of Nicepage Desktop works ok on my side. Do you have antivirus software? If so could you please try disabling it for testing. Does the issue continue? ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
jf8
87 Posts
jf8 posted this 25 June 2019

Hi Olivia,

It could be Malwarebytes... I have thought of that, but previously we didn't have this issue, so I discharged the idea. Now I have updated via download from Nicepage webpage, so I'll see next time, if it makes any difference :)

Hi Olivia, It could be Malwarebytes... I have thought of that, but previously we didn't have this issue, so I discharged the idea. Now I have updated via download from Nicepage webpage, so I'll see next time, if it makes any difference :)
Support Team
Support Team posted this 25 June 2019

John,

It is possible that the issue is caused by one of the recent Malwarebytes updates. Please disable it before launching the next update for testing.
Please keep us posted about the progress.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

John, It is possible that the issue is caused by one of the recent Malwarebytes updates. Please disable it before launching the next update for testing. Please keep us posted about the progress. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
jf8
87 Posts
jf8 posted this 27 June 2019

Olivia,

Just updated Nicepage to 1.10.6 within the desktop. I first disabled Malwarebyte and that did the trick. Problem solved :)

John

Olivia, Just updated Nicepage to 1.10.6 within the desktop. I first disabled Malwarebyte and that did the trick. Problem solved :) John
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