When opening rikbootsman.com (a nicepage website) in an incognito browser.
My complete chrome browser crashes, all tabs are gone and I have to restart google chrome.
happening consistently on a macbook pro 16 inch (intel cpu)
Any idea what could cause this?
Hello,
It's difficult to say for certain what could be causing the crash without further information, we cannot see this error from our side, but there are a few things you could try to troubleshoot the issue:
Clear your cache and cookies: Sometimes corrupted or outdated data stored in your browser can cause crashes. Clearing your cache and cookies may help resolve the issue.
Disable browser extensions: Browser extensions can sometimes conflict with website functionality and cause crashes. Try disabling all browser extensions and see if the website still crashes.
Update your browser: Make sure you're using the latest version of Google Chrome. Updating your browser can often fix bugs and improve performance.
Try a different browser: If the issue persists in Google Chrome, try opening the website in a different browser, such as Firefox or Safari, to see if the problem is isolated to Chrome.
Let us know your result.
...................................................
Sincerely,
Anna.
Nicepage Support Team
Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp
Hi,
Sorry for the late reply, some family matters were more important.
The incognito browser does not use cache nor cookies. it's a new session everytime you close and re-open an incognito browser window, that's the whole point, so I don't understand the deletion of cookies recommendation.
I deleted all browser extensions and the problem persists.
I'm already on the latest version of google chrome.
The problem only occurs in google chrome, but this is the most used browser with a market share of 65.74%. So that's a real issue.
Best regards,
Rik Bootsman
Hello,
We cannot reproduce the described issue of your page that is opened with the Chrome browser in Incognito mode. The page looks exactly the same.
Please send here some screenshots of the page from your side.
...................................................
Sincerely,
Anna.
Nicepage Support Team
Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp
