I have uploaded a video with a background sound track on the desktop version of Nicepage. The video appears fine but I have no soundtrack.
To confirm this is a straight upload not a link to a URL (youtube etc.)
Please advise
Hello Maria,
By default, a background video will always be muted. Unfortunately, it is not possible to enable sound for background videos. If you want a video to be with sound, you should use it as the regular Video Element.
This way, you and your users when viewing the page can play or pause the video including to mute, increase or decrease the volume while playing the video.
Please let us know if you need our further help.
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Sincerely,
Anna.
Nicepage Support Team
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Hi Anna,
When you say use the video as a 'regular video element' what do you mean?
Regards
Hello Maria,
You need to add the video element and not set it as a block background.
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