Request for Assistance with Exporting a Landing Page on Starter Plan

id.jara10
1 Posts
id.jara10 posted this 28 March 2023
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Dear Customer Support Team,

I hope this message finds you well. I am reaching out for assistance with exporting a landing page I created using your tool. I started working on this landing page on March 7th and just completed it yesterday. As this is my first site, I would like to mention that I haven't used any premium features during its creation.

Unfortunately, I'm experiencing difficulties with exporting the landing page, and I'm unsure if this is due to my current subscription. I am on the Starter Plan and would like to know if I am able to export my site with this plan. My goal is to merge this landing page with an existing website.

I would greatly appreciate your guidance and assistance in resolving this issue. If you require any additional information, please do not hesitate to ask. Thank you for your attention and support.

Best regards,

Ivonne

Dear Customer Support Team, I hope this message finds you well. I am reaching out for assistance with exporting a landing page I created using your tool. I started working on this landing page on March 7th and just completed it yesterday. As this is my first site, I would like to mention that I haven't used any premium features during its creation. Unfortunately, I'm experiencing difficulties with exporting the landing page, and I'm unsure if this is due to my current subscription. I am on the Starter Plan and would like to know if I am able to export my site with this plan. My goal is to merge this landing page with an existing website. I would greatly appreciate your guidance and assistance in resolving this issue. If you require any additional information, please do not hesitate to ask. Thank you for your attention and support. Best regards, Ivonne
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MerlinAZ
2703 Posts
MerlinAZ posted this 28 March 2023

Exactly what issue are you having exporting the site?
Screenshot?

Exactly what issue are you having exporting the site? Screenshot?
Support Team
Support Team posted this 28 March 2023

Hello Ivonne,

Thanks for contacting us

Export into HTML with the Free Starter Plan is available only in the Nicepage Desktop app. From the Online Builder, you can export it as a project file, which can't be imported into Nicepage Desktop app without a premium plan.
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

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Hello Ivonne, Thanks for contacting us Export into HTML with the ***Free Starter Plan*** is available only in the Nicepage Desktop app. From the Online Builder, you can export it as a project file, which can't be imported into Nicepage Desktop app without a premium plan. ................................................... Sincerely, Ahmad. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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