Question about publishing

ralkodaniel
2 Posts
ralkodaniel posted this 19 February 2023
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Hi. The website that I builded is not opening by my custom domain after publishing. It is opening only by link of subdomain.
Thanks for your help.

Hi. The website that I builded is not opening by my custom domain after publishing. It is opening only by link of subdomain. Thanks for your help.
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Support Team
Support Team posted this 20 February 2023

Hello Daniel,

Thanks for contacting us

We can see that your website - ralcombuilds.com is up. Please note, it may take up to 72 hours to assign a security certificate. To apply the changes do not unpublish your website. Make changes and press Publish again.
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Daniel, Thanks for contacting us We can see that your website - ralcombuilds.com is up. Please note, it may take up to 72 hours to assign a security certificate. To apply the changes do not unpublish your website. Make changes and press **Publish** again. ................................................... Sincerely, Ahmad. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
ralkodaniel
2 Posts
ralkodaniel posted this 22 February 2023

Hi, Thank you for your respond. I do see our website is working. But the main issue I have that it is not opening by this address: www.ralcombuilds.com
But it is opening by this link: https://ralcombuilds.com/

Thank you for your help.

Hi, Thank you for your respond. I do see our website is working. But the main issue I have that it is not opening by this address: www.ralcombuilds.com But it is opening by this link: https://ralcombuilds.com/ Thank you for your help.
Support Team
Support Team posted this 22 February 2023

Hi Daniel,

Please make sure that you have also added the www record in your domain control panel:
https://nicepage.com/doc/1293/custom-domain

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Daniel, Please make sure that you have also added the www record in your domain control panel: https://nicepage.com/doc/1293/custom-domain ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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