Problem Form delivery

4 Posts

Clicc-Pro posted this 09 February 2023

Hi,

I made several test this weekend on new website designed on Nicepage.
The site was hosted on a test directory (www.lartysan.com/V2).
Since the site is now OK, I moved it on www.lartysan.com.
Everything is working correctly, unless the mail deliveries.
I don't get any mail on my mailbox and when I I see the leads , the path indicated in the select site window is "www.lartysan.com/V2", but this path does'n exist anymore.
Can you help me please ?
Thanks in advance.

Eric Bunckens

eric.bunckens@clicc-pro.be

Hi, I made several test this weekend on new website designed on Nicepage. The site was hosted on a test directory (www.lartysan.com/V2). Since the site is now OK, I moved it on www.lartysan.com. Everything is working correctly, unless the mail deliveries. I don't get any mail on my mailbox and when I I see the leads , the path indicated in the select site window is "www.lartysan.com/V2", but this path does'n exist anymore. Can you help me please ? Thanks in advance. Eric Bunckens eric.bunckens@clicc-pro.be

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Support Team posted this 10 February 2023

Hi,

What submit form type you are using?

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi, What submit form type you are using? ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

4 Posts

Clicc-Pro posted this 10 February 2023

HI,

I just use the email submission method (no php).
Note that I finally received the form notifications, but approximately 1,5 hour after the sending.

It seems that they're not sent immediately but on regular base (+/- 1 to 2 hours).

Is it possible ?

How can I fix that ?

HI, I just use the email submission method (no php). Note that I finally received the form notifications, but approximately 1,5 hour after the sending. It seems that they're not sent immediately but on regular base (+/- 1 to 2 hours). Is it possible ? How can I fix that ?

Support Team posted this 13 February 2023

Hi,

Does the issue persist? Do you get your e-mails with the delay still?

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Does the issue persist? Do you get your e-mails with the delay still? ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

4 Posts

Clicc-Pro posted this 16 February 2023

Hi,

Issue seems to be solved.
Did you change something somewhere ?

Sincerely

Eric

Hi, Issue seems to be solved. Did you change something somewhere ? Sincerely Eric

Support Team posted this 16 February 2023

CLICC-PRO,

We have released the new update.

...................................................
Sincerely,
Alan R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

CLICC-PRO, We have released the new update. ................................................... Sincerely, Alan R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

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