Wordpress NP update

87 Posts

jf8 posted this 02 June 2019

My Wordpress shows version 1.8.0 and does not prompt me to update to the last version 1.8.6. I'm on Ultimate white label. Why am I not asked to update?

One other thing I'm wondering about, is that the customer WP is asking for login... will my customer be asked to log in as well? With my personal NP login?? Hope not.

My Wordpress shows version 1.8.0 and does not prompt me to update to the last version 1.8.6. I'm on Ultimate white label. Why am I not asked to update? One other thing I'm wondering about, is that the customer WP is asking for login... will my customer be asked to log in as well? With my personal NP login?? Hope not.

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Support Team posted this 04 June 2019

Hi John,

The plugin update directly from Wordpress is disabled for plugins with White Label. Such plugins should be updated manually by re-exporting the content from the Nicepage Desktop. You need to install the plugin only. No need to import content again.

You need to provide your client with the client license in order to allow him to make changes in Nicepage plugin:
https://nicepage.com/doc/article/25536/client-licenses

Please let us know if you have any further questions.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi John, The plugin update directly from Wordpress is disabled for plugins with White Label. Such plugins should be updated manually by re-exporting the content from the Nicepage Desktop. You need to install the plugin only. No need to import content again. You need to provide your client with the client license in order to allow him to make changes in Nicepage plugin: https://nicepage.com/doc/article/25536/client-licenses Please let us know if you have any further questions. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

87 Posts

jf8 posted this 04 June 2019

OK, thanks Olivia.

Support Team posted this 04 June 2019

Hi John,

You are welcome. Let us know when you need our help again.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi John, You are welcome. Let us know when you need our help again. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

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