Tutorial still nervs

kontakt27
165 Posts
kontakt27 posted this 02 June 2019
Report a bug

Hi, there still sitautions, where the Tutorial Popup appears and I can´t skip it. It nervs and after that I´ve example article and unusual pictures.

Hi, there still sitautions, where the Tutorial Popup appears and I can´t skip it. It nervs and after that I´ve example article and unusual pictures.
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Support Team
Support Team posted this 03 June 2019

Hi Robert,

we already added the option to Cancel tutorial.

cancel-tutorial.png

Could you please describe the situation when this dialog does not appear on your side (desktop/plugin, new installation/old updated installation, etc)?

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Hi Robert, we already added the option to Cancel tutorial. !cancel-tutorial.png! Could you please describe the situation when this dialog does not appear on your side (desktop/plugin, new installation/old updated installation, etc)? ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
kontakt27
165 Posts
kontakt27 posted this 04 June 2019

Entering an Nicepage article (Plugin). The popup you describe appears. Then, maybe after an second without doing anything the "old popup" (my screenshot) appears. Not every time, but it happens.

Mak eit easy. Forget your tutorial as an popuo or also add a skip button. The first solution would be the best

Entering an Nicepage article (Plugin). The popup you describe appears. Then, maybe after an second without doing anything the "old popup" (my screenshot) appears. Not every time, but it happens. Mak eit easy. Forget your tutorial as an popuo or also add a skip button. The first solution would be the best
kontakt27
165 Posts
kontakt27 posted this 15 January 2021

Hi guys,

again - one and a have years later - appaears again and you can´t stop it without creating a example page. I nervs again.

Please stop it!

As you can see on the screenshot, there is no button to kill it!

Hi guys, again - one and a have years later - appaears again and you can´t stop it without creating a example page. I nervs again. Please stop it! As you can see on the screenshot, there is no button to kill it!
kontakt27
165 Posts
kontakt27 posted this 15 January 2021

see text before

see text before
kontakt27
165 Posts
kontakt27 posted this 21 January 2021

Is anybody out there? No request after 5 days. Really?

Is anybody out there? No request after 5 days. Really?
Support Team
Support Team posted this 21 January 2021

Hi Robert,

Sorry for the delay.
In general, if you skip (Cancel) or pass tutorial it should be saved in your profile and it should not appear again. Do you see the tutorial if you click "Cancel"? Do you use any tools that constantly clear the browser data?

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Robert, Sorry for the delay. In general, if you skip (Cancel) or pass tutorial it should be saved in your profile and it should not appear again. Do you see the tutorial if you click "Cancel"? Do you use any tools that constantly clear the browser data? ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 21 January 2021 by Support Team

Support Team
Support Team posted this 21 January 2021

Robert,

We have asked questions about this issue in another case.
https://nicepage.com/questions/125938/aw-nicepage-update-3-4-muilti-column-blog-template-html-blog-and-rich-text-improvements

...................................................
Sincerely,
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Robert, We have asked questions about this issue in another case. https://nicepage.com/questions/125938/aw-nicepage-update-3-4-muilti-column-blog-template-html-blog-and-rich-text-improvements ................................................... Sincerely, Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
kontakt27
165 Posts
kontakt27 posted this 21 January 2021

correct. after 6 days (!!!) without support reaction I deiced to write a new ticket ...

correct. after 6 days (!!!) without support reaction I deiced to write a new ticket ...
Support Team
Support Team posted this 22 January 2021

Hi Robert,

We are terribly sorry for the delay. Our team is working with your issue in another case so let's continue to communicate in that case further.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Robert, We are terribly sorry for the delay. Our team is working with your issue in another case so let's continue to communicate in that case further. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
julianasbzr
1 Posts
julianasbzr posted this 17 March 2022

you can just close the nicepage window so the tutorial will stop

you can just close the nicepage window so the tutorial will stop
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