Use under different system

zgaunc
3 Posts
zgaunc posted this 02 February 2023
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Hello,
I bought your product last year. I used it under Mac OS system. Now I change to windows system. Is this software still valid?
I moved a website project which was created by your software to windows and tried to import it, but it said its a invalid project.
How to solve the problem.
Thanks

Hello, I bought your product last year. I used it under Mac OS system. Now I change to windows system. Is this software still valid? I moved a website project which was created by your software to windows and tried to import it, but it said its a invalid project. How to solve the problem. Thanks
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Support Team
Support Team posted this 02 February 2023

Hi,

Please make sure that you have exported the theme as a Project, only projects can be imported in Nicepage application. There is no difference between the Mac and Win export formats so the right export type should work.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Please make sure that you have exported the theme as a Project, only projects can be imported in Nicepage application. There is no difference between the Mac and Win export formats so the right export type should work. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
zgaunc
3 Posts
zgaunc posted this 02 February 2023

Hi,
My windows' copy can't do export project. It asked me to get a premium plan, but my Mac OS version which I paid last year can export project. I don't know why can't I use full function windows version since l logged in with the same account as the Mac OS version?
Thanks

Please make sure that you have exported the theme as a Project, only projects can be imported in Nicepage application. There is no difference between the Mac and Win export formats so the right export type should work.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

> Hi, > My windows' copy can't do export project. It asked me to get a premium plan, but my Mac OS version which I paid last year can export project. I don't know why can't I use full function windows version since l logged in with the same account as the Mac OS version? Thanks > Please make sure that you have exported the theme as a Project, only projects can be imported in Nicepage application. There is no difference between the Mac and Win export formats so the right export type should work. > > ................................................... > Sincerely, > Hella > Nicepage Support Team > > Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 > Follow us on Facebook: http://facebook.com/nicepageapp
Support Team
Support Team posted this 06 February 2023

Hello,

We can't answer why you can't use the premium on Windows OS. We require some more information about that. Including screenshots if possible.

However, there's a small hack to get the project file without premium. Go to the Nicepage project's folder on your Windows OS ...Documents\Nicepage(path by default) and copy the folder that looks like Site_####### and then goes to your Mac OS and paste the folder Site_###### to the Nicepage project's folder ...Documents\Nicepage .
It will work without export.

Thank you
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello, We can't answer why you can't use the premium on Windows OS. We require some more information about that. Including screenshots if possible. However, there's a small hack to get the project file without premium. Go to the Nicepage project's folder on your Windows OS ***...Documents\Nicepage***(path by default) and copy the folder that looks like Site_####### and then goes to your Mac OS and paste the folder Site_###### to the Nicepage project's folder ***...Documents\Nicepage*** . It will work without export. Thank you ................................................... Sincerely, Ahmad. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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