Unable to export project

The problem relates to other projects too.
It is not only the one project where I am unable to export the project

I am also getting an error when I try to Export.

I am also using NP 1.7.4

It happens with all my projects

I realise that I ONLY get the error when I export PROJECT

I don't get the error when I export HTML

And if I export HTML and choose "Include Nicepage Project" I get my HTML & Project (which is what I need)

To expoprt Project only you should select Project icon on the right.
Also you cannot export tempalte to the folder that already contains exported project, please choose another "Name".
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Sincerely,
Sergey F
Nicepage Support Team

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I want to export the project as a Joomla template that is why I select Joomla.
Even when I select Project on the right it does not allow me to export.
I changed the name to something else and it still does not want to export.
As you can see there is not even an export button at the bottom of the export page.
See attachments

I tried again after posting above and was able to export both for Joomla and the Project.
I changed the path to something else and it worked.
The only thing now is that there is not an export button on the export page.

Chris,
As I see you are using virtual Windows machine to run Nicepage Desktop
Can you please increase vertical resolution. Looks like Export dialog just cannot be placed on the screen.
We will fix this in next released.
Also you can try MAC version.

...................................................
Sincerely,
Sergey F
Nicepage Support Team

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Last edited 13 May 2019 by Support Team

El Shay,

Could you please create a new private topic and provide the archive with HTMLtheme_Project so we can investigate the issue with exporting Project you encountered.

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Sincerely,
Olivia
Nicepage Support Team

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Hi Sergey,
Thank you for your advice regarding the virtual machine resolution.
I fixed that and now the export button appears normal.
Regards

Hi Chris,

Nice to hear that all is fine now. Please feel free to contact us on any other occasion.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Dear Nicepage Team,

I am facing the same issue. I can´t export my project in either way. Can you please support me?

ildameda1,

Please create a separate case, as we might need some personal info.

...................................................
Sincerely,
Allen R.
Nicepage Support Team

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