etorres
posted this
06 October 2021
This is Rodrigo, I have the same problem, I have to use other mechanisms, for half the bullets work, I don't understand, because Nicepage insists on half solutions or none, and does not admit its software errors, and ends up solving one, without the Nicepage developers help, always blame it, that the problem is one, for which, it is not, they do not admit their mistakes. I have set myself the task of doing a thorough review of the Nicepage desktop application, and I inform them that I have found a chain of errors, which I do not understand, because they do not realize it, and how they release an update, without being reviewed at background, which in the end hurts the user, because it alters the conditions or configuration of the template. Also, I have analyzed that they do not take into account the suggestions for the wish list, they indirectly tell you that the problem is not theirs, but yours, where you are doing well, and evidence with screenshots, that the error is their software. In short, it wastes time for days to give you a solution, and ends up solving it one. Remember that we are your customers, and you have to pay attention to our requirements, since we made a large investment in buying this software, and with that price, you must respond to the user, without any failure, and that is not happening. So, this is very worrying, because the user is blocked, and has to stop the construction of the web, up to 1 or 2 weeks, after passing so many requirements on the same topic, and in the end they do not solve it. I have gotten tired of this situation, because I know how it will end, unfortunately, I have had to look for other alternatives, because I need my time, since the investment I made in the Nicepage software is total loss. That is serious, they must immediately take a letter on the matter. Thanks.
This is Rodrigo, I have the same problem, I have to use other mechanisms, for half the bullets work, I don't understand, because Nicepage insists on half solutions or none, and does not admit its software errors, and ends up solving one, without the Nicepage developers help, always blame it, that the problem is one, for which, it is not, they do not admit their mistakes. I have set myself the task of doing a thorough review of the Nicepage desktop application, and I inform them that I have found a chain of errors, which I do not understand, because they do not realize it, and how they release an update, without being reviewed at background, which in the end hurts the user, because it alters the conditions or configuration of the template. Also, I have analyzed that they do not take into account the suggestions for the wish list, they indirectly tell you that the problem is not theirs, but yours, where you are doing well, and evidence with screenshots, that the error is their software. In short, it wastes time for days to give you a solution, and ends up solving it one. Remember that we are your customers, and you have to pay attention to our requirements, since we made a large investment in buying this software, and with that price, you must respond to the user, without any failure, and that is not happening. So, this is very worrying, because the user is blocked, and has to stop the construction of the web, up to 1 or 2 weeks, after passing so many requirements on the same topic, and in the end they do not solve it. I have gotten tired of this situation, because I know how it will end, unfortunately, I have had to look for other alternatives, because I need my time, since the investment I made in the Nicepage software is total loss. That is serious, they must immediately take a letter on the matter. Thanks.
