website gone!!

mikaeellum8
6 Posts
mikaeellum8 posted this 18 January 2023
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My website i created is now gone after logging in to pay premium features. Its still online so I don't understand whats the problem?
managedit.nicepage.io

My website i created is now gone after logging in to pay premium features. Its still online so I don't understand whats the problem? managedit.nicepage.io
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7 Replies
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mikaeellum8
6 Posts
mikaeellum8 posted this 18 January 2023

please have a look at my site? where is it?

please have a look at my site? where is it?
Support Team
Support Team posted this 18 January 2023

Hi,

Please open the desktop application and log in using mikaeellum8@gmail.com account. The site should be visible in your dashboard. Note that you need to use the exact desktop application that you have used to publish the site.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Please open the desktop application and log in using mikaeellum8@gmail.com account. The site should be visible in your dashboard. Note that you need to use the exact desktop application that you have used to publish the site. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
mikaeellum8
6 Posts
mikaeellum8 posted this 18 January 2023

I have upgraded the machine to a new one. I do not have previous windows

I have upgraded the machine to a new one. I do not have previous windows
mikaeellum8
6 Posts
mikaeellum8 posted this 18 January 2023

I have logged into the desktop app and nothing empty

I have logged into the desktop app and nothing empty
Support Team
Support Team posted this 18 January 2023

Hi,

So you have removed the harddrive and all the info on it? Then there is no way to restore your site. The site is stored on the computer where you develop it. Maybe you have previously exported the site as a Project or saved backup? Or maybe you haven't completely erased the hard drive and can access the documents folder where the sites where stored.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, So you have removed the harddrive and all the info on it? Then there is no way to restore your site. The site is stored on the computer where you develop it. Maybe you have previously exported the site as a Project or saved backup? Or maybe you haven't completely erased the hard drive and can access the documents folder where the sites where stored. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
mikaeellum8
6 Posts
mikaeellum8 posted this 18 January 2023

doi put this in the directory where the new files are?

doi put this in the directory where the new files are?
MerlinAZ
2769 Posts
MerlinAZ posted this 18 January 2023

Copy that working folder into the Documents\Nicepage folder.
Close Nicepage and reopen it and see if it’s in the dashboard.

Copy that working folder into the Documents\Nicepage folder. Close Nicepage and reopen it and see if it’s in the dashboard.
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