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URGENT! HELP PLEASE

tools21
1 Posts
tools21 posted this 17 January 2023
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How do I turn off mute sound in a video carousel?????????

The only options I see with I click the video are
-playvideo in loop
-automatically start to play
-display player controls

The video starts with sound muted. I want it to start with sound on! The landing is: https://partnershipnoovle.nicepage.io/

How do I turn off mute sound in a video carousel????????? The only options I see with I click the video are -playvideo in loop -automatically start to play -display player controls The video starts with sound muted. I want it to start with sound on! The landing is: https://partnershipnoovle.nicepage.io/
video-mute
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Support Team
Support Team posted this 17 January 2023

Hello Pier,

Thanks for contacting us

Please note in accordance with the new autoplay specifications, autoplaying videos on IOS, Android, Safari, Chrome, Firefox, and Edge must start out muted. This policy is controlled by the browser manufacturers, and all video hosting services must adhere to it.

You may check the policy individually for OS/browsers:

Autoplaying video policy for IOS
Autoplaying video policy for Safari
Autoplaying video policy for Chrome
Autoplaying video policy for Android
Autoplaying video policy for Firefox
Autoplaying video policy for Edge

...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Pier, Thanks for contacting us Please note in accordance with the new autoplay specifications, autoplaying videos on **IOS**, **Android**, **Safari**, **Chrome**, **Firefox**, and **Edge** must start out muted. This policy is controlled by the browser manufacturers, and all video hosting services must adhere to it. You may check the policy individually for OS/browsers: [Autoplaying video policy for IOS][1] [Autoplaying video policy for Safari][2] [Autoplaying video policy for Chrome][3] [Autoplaying video policy for Android][4] [Autoplaying video policy for Firefox][5] [Autoplaying video policy for Edge][6] ................................................... Sincerely, Ahmad. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp [1]: https://webkit.org/blog/6784/new-video-policies-for-ios/ [2]: https://webkit.org/blog/7734/auto-play-policy-changes-for-macos/ [3]: https://developers.google.com/web/updates/2017/09/autoplay-policy-changes [4]: https://developers.google.com/web/updates/2016/07/autoplay [5]: https://support.mozilla.org/en-US/kb/block-autoplay [6]: https://docs.microsoft.com/en-us/deployedge/microsoft-edge-relnote-archive-stable-channel?source=recommendations#version-92090255-july-22
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