Site not in builder

37486
3 Posts
37486 posted this 13 January 2023
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hey, i made a website which is still online, but is not showing when i open the builder? Please help!

hey, i made a website which is still online, but is not showing when i open the builder? Please help!
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Support Team
Support Team posted this 13 January 2023

Hi,

Thanks for contacting us

Do you mean that you published from the Nicepage Desktop app? Is it here - https://nicepage.com/User/Sites

...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Thanks for contacting us Do you mean that you published from the Nicepage Desktop app? Is it here - https://nicepage.com/User/Sites ................................................... Sincerely, Ahmad. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
37486
3 Posts
37486 posted this 17 January 2023

yes, but not when I open the builder

yes, but not when I open the builder
MerlinAZ
2769 Posts
MerlinAZ posted this 17 January 2023

Desktop app and online web app are separate and don’t sync.

Desktop app and online web app are separate and don’t sync.
Support Team
Support Team posted this 17 January 2023

Hi,

It shows that the website was published from your Desktop app. The published copy is on our hosting.
Please specify did you delete the website from the Nicepage Desktop app. Do you have a backup project/file on your PC in the .../Documents/Nicepage???
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, It shows that the website was published from your Desktop app. The published copy is on our hosting. Please specify did you delete the website from the Nicepage Desktop app. Do you have a backup project/file on your PC in the .../Documents/Nicepage??? ................................................... Sincerely, Ahmad. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
37486
3 Posts
37486 posted this 27 January 2023

ahh okay, yes i have saved it but still doesnt show

ahh okay, yes i have saved it but still doesnt show
MerlinAZ
2769 Posts
MerlinAZ posted this 27 January 2023

If you have a saved Project file but the site isn't showing in the Desktop dashboard, you need to import the Project file back in.

If you have a saved Project file but the site isn't showing in the Desktop dashboard, you need to import the Project file back in.
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