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Desktop Application Will Not Let Me Link To Site

zacharyrjoseph
1 Posts
zacharyrjoseph posted this 05 January 2023
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I had to uninstall and reinstall the desktop application and now when I am trying to reconnect my custom domain I am getting an error that the "entered domain is already in use".

I can see that under my sites that the website is published but it's been built using the desktop and even when I uploaded the backup file I'm unable to link back to the custom domain.

I had to uninstall and reinstall the desktop application and now when I am trying to reconnect my custom domain I am getting an error that the "entered domain is already in use". I can see that under my sites that the website is published but it's been built using the desktop and even when I uploaded the backup file I'm unable to link back to the custom domain.
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Support Team
Support Team posted this 05 January 2023

Hello Zach,
Thanks for choosing Nicepage!

First, please backup the site with a Project file (without a Project file you will be unable to import your website again).
Then, if you are using Nicepage Online Builder, under your name at the top right of the browser is the My Sites, unpublish the site.
Try then to republish it.
...................................................
Sincerely,
Negat Veri
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Zach, Thanks for choosing Nicepage! First, please backup the site with a Project file (without a Project file you will be unable to import your website again). Then, if you are using Nicepage Online Builder, under your name at the top right of the browser is the My Sites, unpublish the site. Try then to republish it. ................................................... Sincerely, Negat Veri Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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