Install win10

Hello Peter,
Thanks for choosing Nicepage!

First of all, please check if nothing blocks Nicepage and its resources by a firewall or antivirus, then click on the Nicepage Logo in the top left corner and tell us does the issue persist after that.
...................................................
Sincerely,
Negat Veri
Nicepage Support Team

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Last edited 30 November 2022 by Support Team

I turned off both antivirus and firewall, but the problem still persists

Did you click on the Nicepage logo at the top left corner?

Hi Peter,

Could you please provide us with the log file:

1. Create an empty debug.txt file in the following folder:
   For Windows:
   %APPDATA%\Nicepage

2. restart the application

3. Provide Nicepage team with the log file by following one of the following steps:
   3.1. send debug.txt file to the support team
   3.2. start Nicepage application >> click F12 (for Windows) >> switch to the "Console" tab >> reproduce the issue and provide the console log (txt file or screenshot).

...................................................
Sincerely,
Olivia
Nicepage Support Team

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I don't know how it's possible, but it fixed itself :) it works now

Hi Peter,

Nice to hear that everything works fine now. Feel free to contact us on any occasion.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Follow us on Facebook: http://facebook.com/nicepageapp