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Restrictions after license has expired

Roger1922
11 Posts
Roger1922 posted this 20 November 2022
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Hi, I purchased a @Nicepage Personal Edition license in February 2021. My understanding was that I had access to all facilities and that I could receive updates to Nicepage for 12 months, and that I could continue to use the full facilities indefinitely after the 12 months had elapsed but would no longer be able to receive updates.
I've tried to use Nicepage in the last couple of weeks and I am being told that I cannot add new blocks to a page because there is a limit of 16 blocks per page and that I need a premium license to exceed the limit of 16. Also, I can no longer create a project file when I Export the web-site.
There was no mention of these restrictions when I purchased the license.
Am I doing something incorrectly?

Hi, I purchased a @Nicepage Personal Edition license in February 2021. My understanding was that I had access to all facilities and that I could receive updates to Nicepage for 12 months, and that I could continue to use the full facilities indefinitely after the 12 months had elapsed but would no longer be able to receive updates. I've tried to use Nicepage in the last couple of weeks and I am being told that I cannot add new blocks to a page because there is a limit of 16 blocks per page and that I need a premium license to exceed the limit of 16. Also, I can no longer create a project file when I Export the web-site. There was no mention of these restrictions when I purchased the license. Am I doing something incorrectly?
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MerlinAZ
2697 Posts
MerlinAZ posted this 20 November 2022

https://nicepage.com/User/app/downloads
You should have your active license using the last version before your license expired.

https://nicepage.com/User/app/downloads You should have your active license using the last version before your license expired.
Roger1922
11 Posts
Roger1922 posted this 20 November 2022

I'm using version 3.11, which is from before the license expired. I couldn't use a later version because menus stopped working on iPad 2 devices, which alot of my users are using.

I'm using version 3.11, which is from before the license expired. I couldn't use a later version because menus stopped working on iPad 2 devices, which alot of my users are using.
Support Team
Support Team posted this 21 November 2022

Roger,

You can always get the latest available version from https://nicepage.com/User/app/downloads.
Please note, unfortunately, we have only partial support for touch devices.

...................................................
Sincerely,
Alan R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Roger, You can always get the latest available version from https://nicepage.com/User/app/downloads. Please note, unfortunately, we have only partial support for touch devices. ................................................... Sincerely, Alan R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
ronny.ko
8 Posts
ronny.ko posted this 22 November 2022

I want to clarify because I just bought a licence today to Version 5 Business. When it expires next year in November...my updates will end but I can still use the features and including any images that were supplied by Nicepage? There will be no limitation on the number of "blocks" as noted by @MerlinAz right?

A fully functional NicePage just without the benefit of update. .

Please let me know.

I want to clarify because I just bought a licence today to Version 5 Business. When it expires next year in November...my updates will end but I can still use the features and including any images that were supplied by Nicepage? There will be no limitation on the number of "blocks" as noted by @MerlinAz right? A fully functional NicePage just without the benefit of update. . Please let me know.
Support Team
Support Team posted this 23 November 2022

Ronny,

Yes. Correct. Your purchased version + 1 year of updates after the purchase date.
And you can get it from https://nicepage.com/User/app/downloads.

...................................................
Sincerely,
Alan R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Ronny, Yes. Correct. Your purchased version + 1 year of updates after the purchase date. And you can get it from https://nicepage.com/User/app/downloads. ................................................... Sincerely, Alan R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Roger1922
11 Posts
Roger1922 posted this 23 November 2022

I've downloaded and installed my latest available version of Nicepage (4.6.5) as per the instructions above, but the restrictions still apply. When I try to activate my license, I'm told that I haven't got a license. How can I re-activate my license?

I've downloaded and installed my latest available version of Nicepage (4.6.5) as per the instructions above, but the restrictions still apply. When I try to activate my license, I'm told that I haven't got a license. How can I re-activate my license?
Roger1922
11 Posts
Roger1922 posted this 23 November 2022

Problem solved. Please ignore the above post. I signed out of Nicepage and signed back in again, and all is working as expected now.

Problem solved. Please ignore the above post. I signed out of Nicepage and signed back in again, and all is working as expected now.
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