why am i being told i dont have permission to change to a custom domain?

Are you logged into a licensed version?

Hello Bruce,

Are you talking about teachshift.org? We can see your premium plan.
Did you follow the instruction from our documentation?
https://nicepage.com/doc/1293/custom-domain

Any screenshots of your issue?
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

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Thanks, Ahmad for your response. But I am talking about yorkprimaryschool.com. My plan gives me up to five websites. so I should be good.

Hello Bruce,

Kindly double-check our premium page
https://nicepage.com/premium

With your Personal premium plan, you can design five websites in the Nicepage Desktop app and one in the Online Builder. You can publish one website from the Online Builder or the Nicepage Desktop app.

Thank you
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp