connecting domain

chatmonregina
9 Posts
chatmonregina posted this 16 October 2022
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I purchased my domain from godaddy. I was told the reason my website is not connecting is that the IP address for nicepage is not correct. The one I have is 35.157.174.232

I purchased my domain from godaddy. I was told the reason my website is not connecting is that the IP address for nicepage is not correct. The one I have is 35.157.174.232
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xvemanuelvx
362 Posts
xvemanuelvx posted this 16 October 2022

Did you go into the DNS settings at GoDaddy and follow Nicepage's instructions?

Did you go into the DNS settings at GoDaddy and follow Nicepage's instructions?
chatmonregina
9 Posts
chatmonregina posted this 16 October 2022

Yes. The agent did it for me the first time. The second agent told me to check with Nicepage to see if the IP address is correct. I am very frustrated so I bought a website from Godaddy after the second agent told me I could import my website to godaddy. The last agent said I couldn't export my website from Nicepage. So now I have a website that I basically cannot use

Yes. The agent did it for me the first time. The second agent told me to check with Nicepage to see if the IP address is correct. I am very frustrated so I bought a website from Godaddy after the second agent told me I could import my website to godaddy. The last agent said I couldn't export my website from Nicepage. So now I have a website that I basically cannot use
MerlinAZ
2695 Posts
MerlinAZ posted this 16 October 2022

https://nicepage.com/doc/1293/custom-domain
Here's the custom domain link instructions if using Nicepage host.

If you are using GoDaddy's hosting, export your site to your computer, and use FileZilla to upload to the public_html folder on GoDaddy.

https://nicepage.com/doc/1293/custom-domain Here's the custom domain link instructions if using Nicepage host. If you are using GoDaddy's hosting, export your site to your computer, and use FileZilla to upload to the public_html folder on GoDaddy.
Support Team
Support Team posted this 17 October 2022

Hi Regina,

Are you talking about this site? https://theprodigyprojectincnfp.org/ It loads fine on my end, please let me know what exact issues do you have now. Also note that connecting of custom domain may take up to 72 hours.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Regina, Are you talking about this site? https://theprodigyprojectincnfp.org/ It loads fine on my end, please let me know what exact issues do you have now. Also note that connecting of custom domain may take up to 72 hours. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
chatmonregina
9 Posts
chatmonregina posted this 17 October 2022

Hi Stella

I see that it's loading but it is going to facebook page. should I wait l longer for it to load onto google

Hi Stella I see that it's loading but it is going to facebook page. should I wait l longer for it to load onto google
chatmonregina
9 Posts
chatmonregina posted this 17 October 2022

Thanks Stella...everything is working fine. There's just one more thing. I keep getting error message for recaptcha

Thanks Stella...everything is working fine. There's just one more thing. I keep getting error message for recaptcha
Support Team
Support Team posted this 17 October 2022

Hi Regina,

Nice to hear that everything is fine now. What is about reCaptcha? Please make sure that you have obtained the keys for this exact domain and for reCaptcha v3. Please follow the instructions:
https://nicepage.com/doc/61415/recaptcha-integration

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Regina, Nice to hear that everything is fine now. What is about reCaptcha? Please make sure that you have obtained the keys for this exact domain and for reCaptcha **v3**. Please follow the instructions: https://nicepage.com/doc/61415/recaptcha-integration ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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