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Destroyed projects after update

regczm
52 Posts
regczm posted this 03 October 2022
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Hello, after updating the desktop app to version 4.18.5 several projects are completely destroyed. See attached.

Hello, after updating the desktop app to version 4.18.5 several projects are completely destroyed. See attached.
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Support Team
Support Team posted this 03 October 2022

Pavel,

Have you tried to recover projects from backups?

112.png

...................................................
Sincerely,
Alan R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Pavel, Have you tried to recover projects from backups? !112.png! ................................................... Sincerely, Alan R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
jacque.jones
2 Posts
jacque.jones posted this 06 October 2022

That what happened to me. I lost all my websites. Then when I restored I choose the 4.16 version - since 4.18 had severe bugs. This meant I lost 3 weeks worth of work.

That what happened to me. I lost all my websites. Then when I restored I choose the 4.16 version - since 4.18 had severe bugs. This meant I lost 3 weeks worth of work.
Support Team
Support Team posted this 07 October 2022

Jacqueline,

Please create a private case, upload and attach links to your both nicepage and backup folder, and we will investigate the issues.

We are very sorry about what happened!

...................................................
Sincerely,
Alan R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Jacqueline, Please create a private case, upload and attach links to your both nicepage and backup folder, and we will investigate the issues. We are very sorry about what happened! ................................................... Sincerely, Alan R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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