Public information, complaint and claim to Nicepage

etorres
99 Posts
etorres posted this 20 September 2022
Abuse

Public information, complaint and claim

Unfortunately, we made a decision regarding not continuing next year with Nicepage, due to lack of attention, in a particular case and of high priority for us, exactly 2 weeks ago, we have requested that you support us by correcting the incidents indicated above. , they only give empty answers, without any solution. Requirement that can be validated in the following link:

https://nicepage.com/questions/306095/errors-in-product-templates

The lack of disinterest, of giving us technical support, is unheard of, after we have made a large investment, we have carried out an analysis of the user requirements forum, and there is a high demand for lack of attention to technical requirements, but if there is a high demand for immediate assistance, when a user wants to buy from Nicepage, they buy it and then they gradually stop giving support to Nicepage clients. Nicepage is breaching and disobeying the support policies by law, stipulated when selling a product.

This occurs due to the lack of developers to serve a certain number of customers that is increasing due to the purchase of the Nicepage product, but later they are disappointed and disappointed by the lack of attention, generating waste of time, money and lack of attention.

However, we are migrating the templates that have been developed in Nicepage to another platform service that guarantees us excellent service and a reliable product that will work 100%, with minimal error margins, which is what a content manager or creator

The rest of the contract that we have left with you, we give an ultimatum that you solve the aforementioned incidents, since unfortunately we paid for a forced renewal, so that they would solve other problems for us.

Public information, complaint and claim Unfortunately, we made a decision regarding not continuing next year with Nicepage, due to lack of attention, in a particular case and of high priority for us, exactly 2 weeks ago, we have requested that you support us by correcting the incidents indicated above. , they only give empty answers, without any solution. Requirement that can be validated in the following link: [https://nicepage.com/questions/306095/errors-in-product-templates][1] The lack of disinterest, of giving us technical support, is unheard of, after we have made a large investment, we have carried out an analysis of the user requirements forum, and there is a high demand for lack of attention to technical requirements, but if there is a high demand for immediate assistance, when a user wants to buy from Nicepage, they buy it and then they gradually stop giving support to Nicepage clients. Nicepage is breaching and disobeying the support policies by law, stipulated when selling a product. This occurs due to the lack of developers to serve a certain number of customers that is increasing due to the purchase of the Nicepage product, but later they are disappointed and disappointed by the lack of attention, generating waste of time, money and lack of attention. However, we are migrating the templates that have been developed in Nicepage to another platform service that guarantees us excellent service and a reliable product that will work 100%, with minimal error margins, which is what a content manager or creator The rest of the contract that we have left with you, we give an ultimatum that you solve the aforementioned incidents, since unfortunately we paid for a forced renewal, so that they would solve other problems for us. [1]: https://nicepage.com/questions/306095/errors-in-product-templates
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etorres
99 Posts
etorres posted this 08 October 2022

It's the same as with Artisteer, the earlier "product" that also "worked soooooo great" for years. I am glad never to have made a purchase. Either here or now. The test versions were "enough" for me. No matter if with "40% discount" or "100% discount".

Because it is simply NOT worth the destroyed, expensive work time and the massive trouble with endless bugs as a result. Not even usable in the hobby area. Suggestion: Instead of 90% effort in marketing, put 90% effort in product, support and bug fixing for one year. But of course, you earn 90% less. Well at least you "can" successful marketing - whether it is "ethical" remains the other question...

Hi Peter, this is unacceptable, it really is a lack of respect, this is the time and I still do not attend me to solve these incidents that already goes for a month, it is unheard of. What a horrible service, I have never, ever experienced something so fatal. You are absolutely right, the same with artisteer, because I also had it, it started well and ended up damaging everything with their updates and then they stopped attending, the same is happening now, what a waste of time and money, because I have already paid twice the premium plan, which supposedly between "" is a preferential attention, it makes me laugh, as a result it has not helped me at all, I have not been able to make the first web functional at 100%, I had to look for other means, I feel cheated with this lousy and bad product, I have been very patient and still a month in this agony. I recommend to new users who want to purchase this product, to think 4 times, because just as it is happening to those who have purchased it, the same will happen to new users. It is not recommended this software, all the time that Nicepage has, is to be a top quality product with minimal errors, but here are hundreds of errors, each element that valla using, detects more errors. Lousy product, Nicepage developers will wait to give a mediocre solution is when I finished the plan again, and in the last days, when it says that your plan will expire, you must renew it to receive support, I renewed it and I had no solution until today, they made me round, they cheated me.

And they continue deceiving people, with their updates, bringing their customers happy, showing them new features, that in the test almost 50% of them do not work, as they also give a list of errors that have been corrected, but nothing to do with what customers have requested, they correct errors invented by them.
This is terrible.

The truth is that I took this web builder plan, because it was recommended to me by a colleague, who is also a systems engineer, and unfortunately I took this software, which has not served me almost nothing.

With reference that I dedicate 90% to the technical service, as you can see, it is an effort in vain, I've been almost a month, I do not solve me, what do you think I should do then.

A big hug and thank you Peter, happy day.

> It's the same as with Artisteer, the earlier "product" that also "worked soooooo great" for years. I am glad never to have made a purchase. Either here or now. The test versions were "enough" for me. No matter if with "40% discount" or "100% discount". > > Because it is simply NOT worth the destroyed, expensive work time and the massive trouble with endless bugs as a result. Not even usable in the hobby area. Suggestion: Instead of 90% effort in marketing, put 90% effort in product, support and bug fixing for one year. But of course, you earn 90% less. Well at least you "can" successful marketing - whether it is "ethical" remains the other question... > > Hi Peter, this is unacceptable, it really is a lack of respect, this is the time and I still do not attend me to solve these incidents that already goes for a month, it is unheard of. What a horrible service, I have never, ever experienced something so fatal. You are absolutely right, the same with artisteer, because I also had it, it started well and ended up damaging everything with their updates and then they stopped attending, the same is happening now, what a waste of time and money, because I have already paid twice the premium plan, which supposedly between "" is a preferential attention, it makes me laugh, as a result it has not helped me at all, I have not been able to make the first web functional at 100%, I had to look for other means, I feel cheated with this lousy and bad product, I have been very patient and still a month in this agony. I recommend to new users who want to purchase this product, to think 4 times, because just as it is happening to those who have purchased it, the same will happen to new users. It is not recommended this software, all the time that Nicepage has, is to be a top quality product with minimal errors, but here are hundreds of errors, each element that valla using, detects more errors. Lousy product, Nicepage developers will wait to give a mediocre solution is when I finished the plan again, and in the last days, when it says that your plan will expire, you must renew it to receive support, I renewed it and I had no solution until today, they made me round, they cheated me. And they continue deceiving people, with their updates, bringing their customers happy, showing them new features, that in the test almost 50% of them do not work, as they also give a list of errors that have been corrected, but nothing to do with what customers have requested, they correct errors invented by them. This is terrible. The truth is that I took this web builder plan, because it was recommended to me by a colleague, who is also a systems engineer, and unfortunately I took this software, which has not served me almost nothing. With reference that I dedicate 90% to the technical service, as you can see, it is an effort in vain, I've been almost a month, I do not solve me, what do you think I should do then. A big hug and thank you Peter, happy day.
peter1985
4 Posts
peter1985 posted this 09 October 2022

The motto of Bill Gates was implemented (original quote): "If you can't do it well, at least make it look good". That is exactly the strategy.

Nobody needs 10,000 modules or 500 functions, but 10% that really work! Fortunately my research revealed that it is the "successor" of "Artisteer". After that the topic "Nicepage" was completely uninteresting for me. No matter if they would give me 40 or 100% discount, or even pay me money monthly for using it. It is never worth the destroyed working time! Sites destroyed after sudden "updates", shot up designs after minor changes or deleting a page, strange changes of element positions, element widths, wrong wraps. Best was always nice tedious, time-consuming built a mobile version right then reloaded next time and everything broken again. And NO, these are NOT "coincidences". It's just absolutely no good.

Every USD/Euro for it is one too much! ...

**The motto of Bill Gates was implemented (original quote): "If you can't do it well, at least make it look good". That is exactly the strategy.** Nobody needs 10,000 modules or 500 functions, but 10% that really work! Fortunately my research revealed that it is the "successor" of "Artisteer". After that the topic "Nicepage" was completely uninteresting for me. No matter if they would give me 40 or 100% discount, or even pay me money monthly for using it. It is never worth the destroyed working time! Sites destroyed after sudden "updates", shot up designs after minor changes or deleting a page, strange changes of element positions, element widths, wrong wraps. Best was always nice tedious, time-consuming built a mobile version right then reloaded next time and everything broken again. And NO, these are NOT "coincidences". It's just absolutely no good. **Every USD/Euro for it is one too much! ...**

Last edited 09 October 2022 by peter1985

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