I cant login into Nicepage

Note: a previous user installed free Nicepage, then deleted the desktop application.
When I opened the new dowloaded Nicepage it recognized the previous user, I logged out to work with my own account and the problem started.

Hello Gloria,

Thanks for contacting us and your interest in Nicepage

Try to remove the Nicepage folder in the ...\Documents\Nicepage. If you have some important project there, keep the folder aside or rename it, e.g. Nicepage_1
After that reinstall again.

Looking forward to your kind reply

Thank you
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

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Thank you, I already solved, the way were to click on the starter tour button and a popup window appeared asking me to sign in with chrome.
Closed the tour and voilá.

Hello Gloria,

That's great news. We are glad that you are able to sort it out.

Please feel free to contact us if you require our assistance.

Thank you
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Same here
4.18.4 Desktop Application freezes after loading . and this can't close the window, the display is always active. have to restart the PC to remove / close the NICEPAGE APP DESK

Hi,

Try to follow these steps and let us know the results

Try to remove the Nicepage folder in the ...\Documents\Nicepage. If you have some important project there, keep the folder aside or rename it, e.g. Nicepage_1
After that reinstall again.

Thanks
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hey. I have the same issue could you help me please. I already do the steps you explain before but it still doesn't work.

Hey,

Hey. I have the same issue could you help me please? I already do the steps you explained before but it still doesn't work.

Please create a separate ticket and explain the issue in more detail. If necessary, attach the screenshots. Which OS, MacOS or Windows? What actions did you take already?

Thank you
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp