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I couldn't find my site inside it

m.abdalbar121
2 Posts
m.abdalbar121 posted this 14 July 2022
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Hello, I changed the Windows version and when I reinstalled nicepage I couldn't find my site inside it

Hello, I changed the Windows version and when I reinstalled nicepage I couldn't find my site inside it
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Support Team
Support Team posted this 14 July 2022

Hi,

Thanks for contacting us

Please note, if you are using Nicepage Desktop app, the app stores your website/websites with other files in the ...\Documents\Nicepage folder by default. So if you reinstalled the Windows most probably your files are gone.

...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Thanks for contacting us Please note, if you are using Nicepage Desktop app, the app stores your website/websites with other files in the ***...\Documents\Nicepage*** folder by default. So if you reinstalled the Windows most probably your files are gone. ................................................... Sincerely, Ahmad. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
MerlinAZ
2697 Posts
MerlinAZ posted this 14 July 2022

If you still have your Documents\Nicepage\Site_######## folders, you can point to the Nicepage folder from the app preferences.

If you still have your Documents\Nicepage\Site_######## folders, you can point to the Nicepage folder from the app preferences.
faisalm90
8 Posts
faisalm90 posted this 26 November 2022

I have reset my PC. I am using Nicepage desktop App. I have a backup but I am not able to access my custom and the nicepage subdomain on publish time. I have attached screenshots. What should i do ?

I have reset my PC. I am using Nicepage desktop App. I have a backup but I am not able to access my custom and the nicepage subdomain on publish time. I have attached screenshots. What should i do ?
Support Team
Support Team posted this 28 November 2022

Please try to manage your sites at

https://nicepage.com/User/Sites

If still no success, please create a separate private case, as we may need more details.

...................................................
Sincerely,
Alan R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Please try to manage your sites at https://nicepage.com/User/Sites If still no success, please create a separate private case, as we may need more details. ................................................... Sincerely, Alan R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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