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Problem with publishing

tnboattrips
9 Posts
tnboattrips posted this 23 June 2022
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Hi,

I am trying to publish my website on a custom domain. I have a professional premium plan and bought the domain on another site.

First, the uploading stopped at 58 percent and it was written that some problem occurred. Then when i tried to publish it again it didn't want it and was written that the domain is already used.

Please, can you help me?

thak you

Hi, I am trying to publish my website on a custom domain. I have a professional premium plan and bought the domain on another site. First, the uploading stopped at 58 percent and it was written that some problem occurred. Then when i tried to publish it again it didn't want it and was written that the domain is already used. Please, can you help me? thak you
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MerlinAZ
2697 Posts
MerlinAZ posted this 23 June 2022

First, backup the site with a Project file.
Then, if you are using the Nicepage host, under your name at the top right of the browser is the My Sites, unpublish the site.
Try then to republish it.

First, backup the site with a Project file. Then, if you are using the Nicepage host, under your name at the top right of the browser is the My Sites, unpublish the site. Try then to republish it.
tnboattrips
9 Posts
tnboattrips posted this 23 June 2022

First, backup the site with a Project file.
Then, if you are using the Nicepage host, under your name at the top right of the browser is the My Sites, unpublish the site.
Try then to republish it.

Hi, thanks. Now i managed to publish it and it said it's live, but i stil can not open the link. Is it possible that it take some time or it's again some error

> First, backup the site with a Project file. > Then, if you are using the Nicepage host, under your name at the top right of the browser is the My Sites, unpublish the site. > Try then to republish it. Hi, thanks. Now i managed to publish it and it said it's live, but i stil can not open the link. Is it possible that it take some time or it's again some error
MerlinAZ
2697 Posts
MerlinAZ posted this 23 June 2022

If you are using Nicepage host, can you see the site at the url, sitename.nicepage.io?

If you are using Nicepage host, can you see the site at the url, sitename.nicepage.io?
tnboattrips
9 Posts
tnboattrips posted this 23 June 2022

Yes, my web address doesn't work, but additional web address work

Yes, my web address doesn't work, but additional web address work
MerlinAZ
2697 Posts
MerlinAZ posted this 23 June 2022

Your site is up, I can see it.

https://nicepage.com/doc/1293/assign-a-domain
Your domain isn't pointing to it yet.

Your site is up, I can see it. https://nicepage.com/doc/1293/assign-a-domain Your domain isn't pointing to it yet.
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