Export to "Website"

kbruus
11 Posts
kbruus posted this 31 May 2022
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I've finished my design and chosen "Export to Website". However when I go to the published website (name.nicepage.io) it looks nothing like my design. Its all messed up with pictures, text size etc. How to fix this problem?

I've finished my design and chosen "Export to Website". However when I go to the published website (name.nicepage.io) it looks nothing like my design. Its all messed up with pictures, text size etc. How to fix this problem?
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Support Team
Support Team posted this 31 May 2022

Hello,
Thanks for using Nicepage!

Could you please provide a link to your website and attach your project.zip saved as a Project in Nicepage Desktop?
Also please tell us what exact parts of your website messed up (screenshots would be great).

...................................................
Sincerely,
Negat Veri
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello, Thanks for using Nicepage! Could you please provide a link to your website and attach your project.zip saved as a Project in Nicepage Desktop? Also please tell us what exact parts of your website messed up (screenshots would be great). ................................................... Sincerely, Negat Veri Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
msebastian100
20 Posts
msebastian100 posted this 31 May 2022

Hello, to have a better look and judgement it would be good if you upload the project file.
Then you can better check if it is a general error or if there is a problem with your version.

Greetings Sebastian m.

Hello, to have a better look and judgement it would be good if you upload the project file. Then you can better check if it is a general error or if there is a problem with your version. Greetings Sebastian m.
MerlinAZ
2769 Posts
MerlinAZ posted this 31 May 2022

First thing I would do is flush the browser cache.
Control + F5.
Also if you are on a plan that only includes one hosted site, you should backup the site, delete it to make room, then publish the update.

First thing I would do is flush the browser cache. Control + F5. Also if you are on a plan that only includes one hosted site, you should backup the site, delete it to make room, then publish the update.
kbruus
11 Posts
kbruus posted this 31 May 2022

I've made it in the online builder. I've just tried to download the project. Delete everything and upload the project again and then publish it. Still its all messed up. Heres the site, im sure you can see the issue: https://mentorinvestering.nicepage.io/

I've made it in the online builder. I've just tried to download the project. Delete everything and upload the project again and then publish it. Still its all messed up. Heres the site, im sure you can see the issue: https://mentorinvestering.nicepage.io/
msebastian100
20 Posts
msebastian100 posted this 31 May 2022

What I see is that the page is not displayed correctly.
Can you give me a screenshot of the online/editor where the page is set up correctly? Then you can see where there are problems.

What I see is that the page is not displayed correctly. Can you give me a screenshot of the online/editor where the page is set up correctly? Then you can see where there are problems.
kbruus
11 Posts
kbruus posted this 31 May 2022

Sure. ive attached a screenshot here.

Sure. ive attached a screenshot here.
MerlinAZ
2769 Posts
MerlinAZ posted this 31 May 2022

Did you move from left/desktop to right/mobile making changes so the formatting fits in the different modes?

Did you move from left/desktop to right/mobile making changes so the formatting fits in the different modes?
kbruus
11 Posts
kbruus posted this 31 May 2022

Yep. Looks fine on all formats in the editor. I'm using the free plan, not sure if that has anything to do with it.

Yep. Looks fine on all formats in the editor. I'm using the free plan, not sure if that has anything to do with it.
msebastian100
20 Posts
msebastian100 posted this 31 May 2022

Sure. ive attached a screenshot here.

Hello,
Something's gone wrong.
I can't take a closer look at the moment. Later I can take a closer look at your problem.

Yep. Looks fine on all formats in the editor. I'm using the free plan, not sure if that has anything to do with it.

Actually, it should have nothing to do with the Free Version.

Greetings Sebastian M.
[Support:
TS3: plertanix.selfhost.eu
[Nicepage] Discord (Under construction): https://discord.gg/eCWh4YRJeF

> Sure. ive attached a screenshot here. Hello, Something's gone wrong. I can't take a closer look at the moment. Later I can take a closer look at your problem. > Yep. Looks fine on all formats in the editor. I'm using the free plan, not sure if that has anything to do with it. Actually, it should have nothing to do with the Free Version. Greetings Sebastian M. [Support: TS3: plertanix.selfhost.eu [Nicepage] Discord (Under construction): https://discord.gg/eCWh4YRJeF

Last edited 31 May 2022 by msebastian100

MerlinAZ
2769 Posts
MerlinAZ posted this 31 May 2022

There’s a 1 site 5 page limit in the Starter version.
There’s something else going on.

There’s a 1 site 5 page limit in the Starter version. There’s something else going on.
kbruus
11 Posts
kbruus posted this 31 May 2022

Hello,
Thanks for using Nicepage!

Could you please provide a link to your website and attach your project.zip saved as a Project in Nicepage Desktop?
Also please tell us what exact parts of your website messed up (screenshots would be great).

...................................................
Sincerely,
Negat Veri
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

the site is https://mentorinvestering.nicepage.io/
I've attached the zip folder. I've also attached a screenshot of how it should look (taken from the editor)

> Hello, > Thanks for using Nicepage! > > Could you please provide a link to your website and attach your project.zip saved as a Project in Nicepage Desktop? > Also please tell us what exact parts of your website messed up (screenshots would be great). > > ................................................... > Sincerely, > Negat Veri > Nicepage Support Team > > Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 > Follow us on Facebook: http://facebook.com/nicepageapp the site is https://mentorinvestering.nicepage.io/ I've attached the zip folder. I've also attached a screenshot of how it should look (taken from the editor)
msebastian100
20 Posts
msebastian100 posted this 31 May 2022

Hello,
Thanks for using Nicepage!

Could you please provide a link to your website and attach your project.zip saved as a Project in Nicepage Desktop?
Also please tell us what exact parts of your website messed up (screenshots would be great).

...................................................
Sincerely,
Negat Veri
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

the site is https://mentorinvestering.nicepage.io/
I've attached the zip folder. I've also attached a screenshot of how it should look (taken from the editor)

Thank you, that makes it easier to diagnose the mistake.

greetings Sebastian M.

> > Hello, > > Thanks for using Nicepage! > > > > Could you please provide a link to your website and attach your project.zip saved as a Project in Nicepage Desktop? > > Also please tell us what exact parts of your website messed up (screenshots would be great). > > > > ................................................... > > Sincerely, > > Negat Veri > > Nicepage Support Team > > > > Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 > > Follow us on Facebook: http://facebook.com/nicepageapp > > the site is https://mentorinvestering.nicepage.io/ > I've attached the zip folder. I've also attached a screenshot of how it should look (taken from the editor) Thank you, that makes it easier to diagnose the mistake. greetings Sebastian M.
Support Team
Support Team posted this 01 June 2022

Hi kbruus,

I've successfully published your website.
Could you please open Site Settings >> General tab:
1. unpublish the website
2. set the home page (select it in the list)
3. click Done.

Then open the Export dialog and Publish the website again. Does the issue continue?

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi kbruus, I've successfully published your website. Could you please open Site Settings >> General tab: 1. unpublish the website 2. set the home page (select it in the list) 3. click Done. Then open the Export dialog and Publish the website again. Does the issue continue? ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
kbruus
11 Posts
kbruus posted this 02 June 2022

Hi kbruus,

I've successfully published your website.
Could you please open Site Settings >> General tab:
1. unpublish the website
2. set the home page (select it in the list)
3. click Done.

Then open the Export dialog and Publish the website again. Does the issue continue?

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Same issue still there.
When selecting "Home Page" there is only 1 choice. My website consist of just 1 page with several blocks. Is this somehow causing the problem?

> Hi kbruus, > > I've successfully published your website. > Could you please open Site Settings >> General tab: > 1. unpublish the website > 2. set the home page (select it in the list) > 3. click Done. > > Then open the Export dialog and Publish the website again. Does the issue continue? > > ................................................... > Sincerely, > Olivia > Nicepage Support Team > > Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 > Follow us on Facebook: http://facebook.com/nicepageapp Same issue still there. When selecting "Home Page" there is only 1 choice. My website consist of just 1 page with several blocks. Is this somehow causing the problem?
kbruus
11 Posts
kbruus posted this 02 June 2022

I've just realized it works perfectly when accessed from my LAPTOP, however when accessing from my DESKTOP it still looks all weird, might there be some desktop settings on the online builder that is not correct?

I've just realized it works perfectly when accessed from my LAPTOP, however when accessing from my DESKTOP it still looks all weird, might there be some desktop settings on the online builder that is not correct?
kbruus
11 Posts
kbruus posted this 02 June 2022

I just got it to work on my DESKTOP as well by clearing the cache from google chrome. However when I made a change to my website and republished it again, back to the same issue.

I just got it to work on my DESKTOP as well by clearing the cache from google chrome. However when I made a change to my website and republished it again, back to the same issue.
Support Team
Support Team posted this 02 June 2022

Hi,

Please try to clear the cache once again. Looks like the issue is related to the browser as the site looks fine on other devices. Maybe you have some browser extensions that are causing the problem.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Please try to clear the cache once again. Looks like the issue is related to the browser as the site looks fine on other devices. Maybe you have some browser extensions that are causing the problem. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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