New updated crashed and cant reinstall help !

Also ran as admin with install, tried admin and normal install

Hello Joe,

Have you eventually installed the application or not?
Please try to save your all projects, uninstall the application and install new version once again.
Keep us posted about your process.
...................................................
Sincerely,
Anna T
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Did you update AVG and reboot before you tried?
You might have to uninstall AVG and reboot before installing NP.

Last edited 20 May 2022 by MerlinAZ

I have unistalled AVG and Nicepage. Nicepage hangs up and fails to install still

Same here. The application advised me of a new update. I updated but the app is nowhere to be found.
I downloaded the executable directly from your website, install goes through but nothing installs.

Best regards,

Carlos

What antivirus are you using?

I use AVG. I have been able to install on my MAC. But the pc version does not work

You will need to whitelist NP in AVG since it's a false positive and there have been issues for about a week.

Ok. So fixed the issue. The one thing you have to do even if you white list is to remove the file that failed from the quarantine folder. After I did that the program installed with no issues. Running fine now.

I run Avast. Uninstalled Avast but Nicepage will not uninstall and will not install new.

Hi,

Please create separate private cases, as each case is very unique and we will need the personal data to investigate.

...................................................
Sincerely,
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Avast/AVG (they use the same detection engine and database) were reporting Nicepage as malicious. You need to remove the Nicepage executable from the quarantine and then set up the Nicepage app (and installation path) as whitelisted. This issue was reported to Avast but I don't know if they have released an update yet.

Jack,

Thank you!

...................................................
Sincerely,
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp