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my template was mistakenly deleted when deleting a site.

besn0998
2 Posts
besn0998 posted this 18 May 2022
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I created the site, but I deleted it due to an error, I thought that the template would be saved but it does not appear, please if you could help me recover it and if it is necessary to have a license.

I created the site, but I deleted it due to an error, I thought that the template would be saved but it does not appear, please if you could help me recover it and if it is necessary to have a license.
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Support Team posted this 19 May 2022

Hello,

I presume you have HTML export zip files in your Nicepage Templates folder.
You can upload only for further publishing into server.
You can recover your site only with saved project folder in main Nicepage folder or previously exported in zip Project.
If you do not have such files, you can recreate your site by copy/paste the text from HTML pages.
Let us know if you have any other questions.

...................................................
Sincerely,
Anna T
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello, I presume you have HTML export zip files in your Nicepage Templates folder. You can upload only for further publishing into server. You can recover your site only with saved project folder in main Nicepage folder or previously exported in zip Project. If you do not have such files, you can recreate your site by copy/paste the text from HTML pages. Let us know if you have any other questions. ................................................... Sincerely, Anna T Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
besn0998
2 Posts
besn0998 posted this 19 May 2022

Specifically what I'm trying to do is upload a created template that I have in the nicepage templates folder in a new site since it doesn't give me permission to upload any html file to continue editing that template. Do I have to recreate the template or is it possible to recover it?
I have worked everything from the desktop application.

Specifically what I'm trying to do is upload a created template that I have in the nicepage templates folder in a new site since it doesn't give me permission to upload any html file to continue editing that template. Do I have to recreate the template or is it possible to recover it? I have worked everything from the desktop application.
Support Team
Support Team posted this 19 May 2022

Hello,

Please specify your actions step-by-step.
We can only try to recover the site build and published online with Nicepage Online Builder.
Sites created with your desktop application are stored locally in your PC, even if you publish it directly from the desktop application.
If you have deleted such a site from the desktop application Dashboard you can check the project folder, named as Site_1234456 stored locally in your main Nicepage folder.

Let us know if you have any other questions.
...................................................
Sincerely,
Anna T
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello, Please specify your actions step-by-step. We can only try to recover the site build and published online with Nicepage Online Builder. Sites created with your desktop application are stored locally in your PC, even if you publish it directly from the desktop application. If you have deleted such a site from the desktop application Dashboard you can check the project folder, named as Site_1234456 stored locally in your main Nicepage folder. Let us know if you have any other questions. ................................................... Sincerely, Anna T Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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