Image issues

Hi, Jim,

Concerning images, it seems that your images are already rotated on your device. Try to do the following:
1) Open the folder with these images.
2) Click on an image with the right mouse button.
3) Select the Rotate option (to left or right).
4) Upload rotated images to your page again.
After doing this, please let us know about the results.
As an alternative, you can re-save the image in any graphic editor with the proper orientation.
If that doesn't help, please attach the troublesome images for testing.

Concerning the slider, could you please record a short video demonstrating your issues with it? Thank you.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

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As I mentioned in my other reply I have removed the images from my media folder but I can tell you they are showing vertical on my end. I ended having to create a whole new gallery slider (which contains about 40 images) because it would not delete the image that was turned sideways. No matter how many times I tried it would delete another image in the gallery instead or delete the whole gallery but it would NOT delete the image turned sideways nor it would allow me to change the image in the slide it was on. I decided not to waste any more time with it and created a new gallery without the sideways image and deleted the old one so I don't have it show you.

Hi, Jim,

Clarify please, do you still need our assistance?
...................................................
Sincerely,
Paul C.
Nicepage Support Team

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I resolved it by creating a new slider gallery so I don't need assistance with it at this time.

Hi, Jim,

OK, let us know if you need our further help.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

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No, I can concurr with what webmastr has posted, I believe this to be a bug. I've uploaded images that I know to be vertical and also show in my file explorer as vertical, yet when I upload them they are turned horizontal. I have the latest version of NP as well

No, I can concurr with what webmastr has posted, I believe this to be a bug. I've uploaded images that I know to be vertical and also show in my file explorer as vertical, yet when I upload them they are turned horizontal. I have the latest version of NP as well

Im about to private message you so that you can see my photos Vertical on my desktop

Hi, Ted,

Yes, we can see that you created a separate topic. Have you tried to rotate and resave your images with any image editor as my colleague suggested? After resaving, upload your images to Nicepage once again.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

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