Image issues

webmastr
7 Posts
webmastr posted this 07 May 2022
Report a bug

I'm using the latest version of nicepage and having image issues. One is that when I upload a vertical image it rotates it to horizontal automatically.

The other issue is with using the slider I can't get it to delete just one image, it deletes the whole gallery! I also can't get it to change the image on the slider.

This site is for a client and is now live online so I must have this working correctly ASAP!

Thanks

I'm using the latest version of nicepage and having image issues. One is that when I upload a vertical image it rotates it to horizontal automatically. The other issue is with using the slider I can't get it to delete just one image, it deletes the whole gallery! I also can't get it to change the image on the slider. This site is for a client and is now live online so I must have this working correctly ASAP! Thanks

Last edited 08 May 2022 by webmastr

Vote to pay developers attention to this features or issue.
8 Replies
Order By: Standard | Newest
Support Team
Support Team posted this 09 May 2022

Hi, Jim,

Concerning images, it seems that your images are already rotated on your device. Try to do the following:
1) Open the folder with these images.
2) Click on an image with the right mouse button.
3) Select the Rotate option (to left or right).
4) Upload rotated images to your page again.
After doing this, please let us know about the results.
As an alternative, you can re-save the image in any graphic editor with the proper orientation.
If that doesn't help, please attach the troublesome images for testing.

Concerning the slider, could you please record a short video demonstrating your issues with it? Thank you.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Jim, Concerning images, it seems that your images are already rotated on your device. Try to do the following: 1) Open the folder with these images. 2) Click on an image with the right mouse button. 3) Select the *Rotate* option (to left or right). 4) Upload rotated images to your page again. After doing this, please let us know about the results. As an alternative, you can re-save the image in any graphic editor with the proper orientation. If that doesn't help, please attach the troublesome images for testing. Concerning the slider, could you please record a short video demonstrating your issues with it? Thank you. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
webmastr
7 Posts
webmastr posted this 11 May 2022

As I mentioned in my other reply I have removed the images from my media folder but I can tell you they are showing vertical on my end. I ended having to create a whole new gallery slider (which contains about 40 images) because it would not delete the image that was turned sideways. No matter how many times I tried it would delete another image in the gallery instead or delete the whole gallery but it would NOT delete the image turned sideways nor it would allow me to change the image in the slide it was on. I decided not to waste any more time with it and created a new gallery without the sideways image and deleted the old one so I don't have it show you.

As I mentioned in my other reply I have removed the images from my media folder but I can tell you they are showing vertical on my end. I ended having to create a whole new gallery slider (which contains about 40 images) because it would not delete the image that was turned sideways. No matter how many times I tried it would delete another image in the gallery instead or delete the whole gallery but it would NOT delete the image turned sideways nor it would allow me to change the image in the slide it was on. I decided not to waste any more time with it and created a new gallery without the sideways image and deleted the old one so I don't have it show you.
Support Team
Support Team posted this 11 May 2022

Hi, Jim,

Clarify please, do you still need our assistance?
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Jim, Clarify please, do you still need our assistance? ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
webmastr
7 Posts
webmastr posted this 12 May 2022

I resolved it by creating a new slider gallery so I don't need assistance with it at this time.

I resolved it by creating a new slider gallery so I don't need assistance with it at this time.
Support Team
Support Team posted this 12 May 2022

Hi, Jim,

OK, let us know if you need our further help.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Jim, OK, let us know if you need our further help. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
webcat
22 Posts
webcat posted this 13 March 2023

No, I can concurr with what webmastr has posted, I believe this to be a bug. I've uploaded images that I know to be vertical and also show in my file explorer as vertical, yet when I upload them they are turned horizontal. I have the latest version of NP as well

No, I can concurr with what webmastr has posted, I believe this to be a bug. I've uploaded images that I know to be vertical and also show in my file explorer as vertical, yet when I upload them they are turned horizontal. I have the latest version of NP as well
webcat
22 Posts
webcat posted this 13 March 2023

No, I can concurr with what webmastr has posted, I believe this to be a bug. I've uploaded images that I know to be vertical and also show in my file explorer as vertical, yet when I upload them they are turned horizontal. I have the latest version of NP as well

Im about to private message you so that you can see my photos Vertical on my desktop

> No, I can concurr with what webmastr has posted, I believe this to be a bug. I've uploaded images that I know to be vertical and also show in my file explorer as vertical, yet when I upload them they are turned horizontal. I have the latest version of NP as well Im about to private message you so that you can see my photos Vertical on my desktop
Support Team
Support Team posted this 14 March 2023

Hi, Ted,

Yes, we can see that you created a separate topic. Have you tried to rotate and resave your images with any image editor as my colleague suggested? After resaving, upload your images to Nicepage once again.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Ted, Yes, we can see that you created a separate topic. Have you tried to rotate and resave your images with any image editor as my colleague suggested? After resaving, upload your images to Nicepage once again. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
You must log in or register to leave comments