Images not uploading correctly

Hello Jim,

The editor is showing the initial image orientation, and do not rotate the image after the upload.
In case of opposite behavior please send here your exported desktop project and the images saved as separate zip file so we could check it locally.
It would be very helpful to record a screen video that illustrate the reported issue from your side.

The topic will be moved to private.

...................................................
Sincerely,
Anna T
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

I don't have time to make a video of the issue right now and have deleted the images that were rotated incorrectly and have decided to avoid using them all together. The images were sent to me by the client so if they were facing another way originally and they then rotated them vertically, I don't know, I just know when I selected them to be uploaded they were vertical but they didn't show vertical in my media folder.

Hi Jim,

Usually this issue is caused by the incorrect image orientation. Many viewers may rotate them by default, but Nicepage uses the initial file orientation. Opening such an image in Explorer and using the Rotate option helps.
In any case, let us know if the problem happens again.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp