Image download Issue in the Desktop App

Miroslav,

Please back up your projects. Please fully uninstall and install the newest version from the website at https://nicepage.com/download.

...................................................
Sincerely,
Alan R.
Nicepage Support Team

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Hi Alan,

Thank you, now it works well, but only with some themes. In some themes the issue remains. If I want to make a new site and I choose some themes, that error occurs.

Screen record see here: https://www.uschovna.cz/zasilka/XWMSDZMGH6FFTJD3-AYR/

M.

Last edited 05 May 2022 by miroslav.cihlo

Hi Miroslav,

I cannot reproduce the issue with loading this template. Please try to disable your anti virus application, firewall and let me know the result.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi Hella,
I started Nicepage as a administrator. Then it works well, the mentioned themes, too.
Since that the desktop app works well.

Thank you for your help

Best regards

Mira

Hi Miroslav,

Nice to hear that. Looks like that was a permission error with your account that blocked Nicepage access to the resources. Let us know if you need our further help.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi, I have the same problem, but within the nicepage wordpress plugin, any template works. The error says "error loading images from server, please try again later" like the picture shown by Miroslav.cihlo2.
I have already contacted my hosting provider and nothing is blocked or limited. Is there another solution for this, Nicepage support team? Because my hosting provider seems to be unaware of the problem.

I appreciate your help.

Last edited 09 May 2022 by karomorales34

Hi,

Please try to switch off your site plug-ins and browser extensions and try again. If that does not help, create a private support topic on this forum with an access to your site backend so we could test.

...................................................
Sincerely,
Hella
Nicepage Support Team

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