Installation Issues

rsklein33
20 Posts
rsklein33 posted this 30 April 2022
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Where do I start!
I installed the free version of Nicepage. I am not sure if it was the Online or Offline version. What are the differences anyway? Everything worked and then I upgraded to the Business version. I had problems with it downloading, I got error messages so I downloaded it again and again. I have a Nicepage Icon on my desktop that, when I click on it, creates a popup message that says:

"C:\Users\Richard\AppData\Local\Programs\Nicepage\Nicepage/exe
Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."

I have run this as Administrator with the same results. I tried to Uninstall Nicepage and I get the same error. I checked the file location using File Explorer and it is there. How do I remove Nicepage so that I can start all over? Should I use the Online version. I want to publish in HTML to Bluehost.com.

Where do I start! I installed the free version of Nicepage. I am not sure if it was the Online or Offline version. What are the differences anyway? Everything worked and then I upgraded to the Business version. I had problems with it downloading, I got error messages so I downloaded it again and again. I have a Nicepage Icon on my desktop that, when I click on it, creates a popup message that says: "C:\Users\Richard\AppData\Local\Programs\Nicepage\Nicepage/exe Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." I have run this as Administrator with the same results. I tried to Uninstall Nicepage and I get the same error. I checked the file location using File Explorer and it is there. How do I remove Nicepage so that I can start all over? Should I use the Online version. I want to publish in HTML to Bluehost.com.
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Support Team
Support Team posted this 02 May 2022

Hi, Richard,

Sorry for the delay (due to the weekend).

I installed the free version of Nicepage. I am not sure if it was the Online or Offline version. What are the differences anyway?

You installed Nicepage Desktop. This is the Nicepage app for Windows and macOS. It can work offline but you should be logged in to your Nicepage account. Nicepage Online is the browser app of Nicepage. It can be opened directly in your browser.

Concerning your error, did you have this error earlier? If not, could you please tell us your exact actions before this issue appeared? For solving it, try to move the Nicepage folder to another location and reboot the PC. Will the result be the same?
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Richard, Sorry for the delay (due to the weekend). > I installed the free version of Nicepage. I am not sure if it was the Online or Offline version. What are the differences anyway? You installed Nicepage Desktop. This is the Nicepage app for Windows and macOS. It can work offline but you should be logged in to your Nicepage account. [Nicepage Online][1] is the browser app of Nicepage. It can be opened directly in your browser. Concerning your error, did you have this error earlier? If not, could you please tell us your exact actions before this issue appeared? For solving it, try to move the Nicepage folder to another location and reboot the PC. Will the result be the same? ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp [1]: https://nicepage.com/Editor/Siteboard/#/dashboard
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