Personal Edition

pinhsiu0628
2 Posts
pinhsiu0628 posted this 29 April 2022
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I paid for Personal Edition but I can only create one site......

I paid for Personal Edition but I can only create one site......
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6 Replies
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xvemanuelvx
398 Posts
xvemanuelvx posted this 29 April 2022

Hello, you can only host a website directly through Nicepage. However, you have the possibility to create five more sites in the desktop builder. You can export them as .html files or as Wordpress themes.

Hello, you can only host a website directly through Nicepage. However, you have the possibility to create five more sites in the desktop builder. You can export them as .html files or as Wordpress themes.
pinhsiu0628
2 Posts
pinhsiu0628 posted this 29 April 2022

Hello, you can only host a website directly through Nicepage. However, you have the possibility to create five more sites in the desktop builder. You can export them as .html files or as Wordpress themes.

I mean I cannot create more sites.
After clicking the "New Site" button it tells me that "Upgrade your premium plan to create more sites"
But I only created one site and I'm sure that I already paid for the "Nicepage Personal Edition" and it's status is "Active"

> Hello, you can only host a website directly through Nicepage. However, you have the possibility to create five more sites in the desktop builder. You can export them as .html files or as Wordpress themes. I mean I cannot create more sites. After clicking the "New Site" button it tells me that "Upgrade your premium plan to create more sites" But I only created one site and I'm sure that I already paid for the "Nicepage Personal Edition" and it's status is "Active"
MerlinAZ
2769 Posts
MerlinAZ posted this 29 April 2022

If you use the Desktop version, you'll be able to have 5 sites in the dashboard at any one time.
Online, it might be one since I guess they assume that's the one that will be hosted since only one is included.

If you use the Desktop version, you'll be able to have 5 sites in the dashboard at any one time. Online, it might be one since I guess they assume that's the one that will be hosted since only one is included.
refsite.group
1 Posts
refsite.group posted this 07 May 2022

I have the same problem on desktop version. I have paid personal edition and after clicing on "New site" this appear (see printscren)

error1

error2

I have the same problem on desktop version. I have paid personal edition and after clicing on "New site" this appear (see printscren) ![error1][1] ![error2][2] [1]: https://tools.refsite.cz/nicepage-er.PNG [2]: https://tools.refsite.cz/Nicepage-err2.PNG
MerlinAZ
2769 Posts
MerlinAZ posted this 07 May 2022

Try logging out and back in to get it activated.

Try logging out and back in to get it activated.
Support Team
Support Team posted this 09 May 2022

Hi Petr,

From your profile we can see that you are using different account, as the account with the license you didn't use at all. Please download the Nicepage Desktop App, if you still didn't and sign in by using your email address refsite.group@
https://nicepage.com/download

If you have any further questions, please create a separate ticket on the forum for your issue.

Thank you.
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Petr, From your profile we can see that you are using different account, as the account with the license you didn't use at all. Please download the Nicepage Desktop App, if you still didn't and sign in by using your email address ***refsite.group@*** https://nicepage.com/download If you have any further questions, please create a separate ticket on the forum for your issue. Thank you. ................................................... Sincerely, Ahmad. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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