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BUG April 15,2022

Diariatou
4 Posts
Diariatou posted this 19 April 2022
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Hi there,

What's happen on Friday ? You were unreachable and since that zero apology about that. You act like nothing happen.

I was testing with my client, his website and nothing work properly.

I even lost some design because I thought it was something I did wrong.

Now I'm reaching out my hosting company for a backup of the website before all happen. Hope I can restore it.

I'm looking forward to hearing from you,
Diariatou

Hi there, What's happen on Friday ? You were unreachable and since that zero apology about that. You act like nothing happen. I was testing with my client, his website and nothing work properly. I even lost some design because I thought it was something I did wrong. Now I'm reaching out my hosting company for a backup of the website before all happen. Hope I can restore it. I'm looking forward to hearing from you, Diariatou
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gabrieleviola.it
186 Posts
gabrieleviola.it posted this 19 April 2022

Hi there,

What's happen on Friday ? You were unreachable and since that zero apology about that. You act like nothing happen.

I was testing with my client, his website and nothing work properly.

I even lost some design because I thought it was something I did wrong.

Now I'm reaching out my hosting company for a backup of the website before all happen. Hope I can restore it.

I'm looking forward to hearing from you,
Diariatou

Yeah i notice that and then there will be some problems but now works all so I'm fine ^^

> Hi there, > > What's happen on Friday ? You were unreachable and since that zero apology about that. You act like nothing happen. > > I was testing with my client, his website and nothing work properly. > > I even lost some design because I thought it was something I did wrong. > > Now I'm reaching out my hosting company for a backup of the website before all happen. Hope I can restore it. > > I'm looking forward to hearing from you, > Diariatou > > Yeah i notice that and then there will be some problems but now works all so I'm fine ^^
Diariatou
4 Posts
Diariatou posted this 19 April 2022

Hi Susanna,

I will

Thanks for the feedback

Best regards,
Diariatou

Hi Susanna, I will Thanks for the feedback Best regards, Diariatou
Support Team
Support Team posted this 19 April 2022

Hi,

We apologize for the inconvenience caused.
We have already taken measures to prevent this from happening in the future.

As for the site, please create a private case https://nicepage.com/Forum/Topic/Create, provide temporary access to the WP admin panel and describe in more details what exactly did not work and what problems did you have.
Yes, you probably lost unsaved changes in the plugin Editor but if there were other problems, please describe them in more details.

Thank you for your understanding.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, We apologize for the inconvenience caused. We have already taken measures to prevent this from happening in the future. As for the site, please create a private case https://nicepage.com/Forum/Topic/Create, provide temporary access to the WP admin panel and describe in more details what exactly did not work and what problems did you have. Yes, you probably lost *unsaved* changes in the plugin Editor but if there were other problems, please describe them in more details. Thank you for your understanding. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 19 April 2022 by Support Team

Diariatou
4 Posts
Diariatou posted this 19 April 2022

Thanks MerlinAZ

Thanks MerlinAZ
MerlinAZ
2697 Posts
MerlinAZ posted this 19 April 2022

Yes, there was an issue for a short period.
There's an unofficial reply.

Yes, there was an issue for a short period. There's an unofficial reply.
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