Cant create site

g.repair01
1 Posts
g.repair01 posted this 14 April 2022
Report a bug

I cant create additional sites after i upgraded

I cant create additional sites after i upgraded
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6 Replies
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Support Team
Support Team posted this 14 April 2022

Hi Aviv,

Please provide more details about the problem. Looks like you are using the online editor, with your license it allows to have only one site on our hosting. But you can have up to 5 sites in the desktop application. Please consider using the desktop application.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Aviv, Please provide more details about the problem. Looks like you are using the online editor, with your license it allows to have only one site on our hosting. But you can have up to 5 sites in the desktop application. Please consider using the desktop application. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
mediatec.kop@gmail.com
2 Posts
mediatec.kop@gmail.com posted this 20 May 2022

I have installed an updated nicepage desktop version still i am not able to create a new additional website, It asks me to upgrade the licence and asking to purchase but i already purchased version.
Please guide
see the attachements

  • rajesh
I have installed an updated nicepage desktop version still i am not able to create a new additional website, It asks me to upgrade the licence and asking to purchase but i already purchased version. Please guide see the attachements - rajesh
MerlinAZ
2717 Posts
MerlinAZ posted this 20 May 2022

Are you trying to log in with the correct email and password?

Are you trying to log in with the correct email and password?
Support Team
Support Team posted this 20 May 2022

Hello mediatec.kop@gmail.com,

Please create a separate ticket with a description of the issue. https://nicepage.com/Forum/Topic/Create?private=1
...................................................
Sincerely,
Lilioneta
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello mediatec.kop@gmail.com, Please create a separate ticket with a description of the issue. https://nicepage.com/Forum/Topic/Create?private=1 ................................................... Sincerely, Lilioneta Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
mediatec.kop@gmail.com
2 Posts
mediatec.kop@gmail.com posted this 26 May 2022

Are you trying to log in with the correct email and password?

yes

> Are you trying to log in with the correct email and password? yes
Support Team
Support Team posted this 26 May 2022

Hi,

I see a private ticket from you and we'll continue the discussion in that case. But I assume that you were logged in with another account in your desktop application. Try to log out, reload the application and press the log in button again and then use the same login e-mail as i this support system.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, I see a private ticket from you and we'll continue the discussion in that case. But I assume that you were logged in with another account in your desktop application. Try to log out, reload the application and press the log in button again and then use the same login e-mail as i this support system. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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