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hameed_hashemi2001
58 Posts
hameed_hashemi2001 posted this 01 April 2022
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Dear Team

i already have website and when i am going to export HTML, site its asking for payment. which i use only 1 site and 5 page not more than that.
kindly guide me.

Dear Team i already have website and when i am going to export HTML, site its asking for payment. which i use only 1 site and 5 page not more than that. kindly guide me.
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Support Team
Support Team posted this 01 April 2022

Please check if you do not have other sites published at https://nicepage.com/User/Sites.

...................................................
Sincerely,
Alan R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Please check if you do not have other sites published at https://nicepage.com/User/Sites. ................................................... Sincerely, Alan R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
hameed_hashemi2001
58 Posts
hameed_hashemi2001 posted this 01 April 2022

i have only i site the other 2 website i delete them but still asking payment when i want to export HTML.

i have only i site the other 2 website i delete them but still asking payment when i want to export HTML.
Support Team
Support Team posted this 01 April 2022

Can you export your project?

...................................................
Sincerely,
Alan R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Can you export your project? ................................................... Sincerely, Alan R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Support Team
Support Team posted this 01 April 2022

You should still see the dialog, however, the Export button should work. Please provide a screenshot.

...................................................
Sincerely,
Alan R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

You should still see the dialog, however, the Export button should work. Please provide a screenshot. ................................................... Sincerely, Alan R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
hameed_hashemi2001
58 Posts
hameed_hashemi2001 posted this 01 April 2022

Dear Team

i am not talking about Export button, i am talking about HTML files

Kindly find the attached screenshot

Dear Team i am not talking about Export button, i am talking about HTML files Kindly find the attached screenshot
Support Team
Support Team posted this 01 April 2022

Click the HTML tab, and take a screenshot.

...................................................
Sincerely,
Alan R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Click the HTML tab, and take a screenshot. ................................................... Sincerely, Alan R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
MerlinAZ
2775 Posts
MerlinAZ posted this 01 April 2022

What happens when you click the Export button?

What happens when you click the Export button?
pupkins
2 Posts
pupkins posted this 01 April 2022

Yes. Also the picture instead of HTML turns out. Today I found out that I can’t pay from Russia, I’ve been making a website for a week, but I can’t buy a premium. What to do???

Yes. Also the picture instead of HTML turns out. Today I found out that I can’t pay from Russia, I’ve been making a website for a week, but I can’t buy a premium. What to do???
hameed_hashemi2001
58 Posts
hameed_hashemi2001 posted this 01 April 2022

Click the HTML tab, and take a screenshot.

...................................................
Sincerely,
Alan R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

this is the screenshot. which is 1 site and 5 pages.

> Click the HTML tab, and take a screenshot. > > ................................................... > Sincerely, > Alan R. > Nicepage Support Team > > Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 > Follow us on Facebook: http://facebook.com/nicepageapp this is the screenshot. which is 1 site and 5 pages.
Support Team
Support Team posted this 02 April 2022

Hi,

From you screenshot - https://resources.nicepage.com/450/75450/Untitled.png we can see that you've designed your website in the Online Builder, where export into HTML is not available. Export into HTML with the Free Starter Plan is available only in the Nicepage Desktop app. You can check by yourself, open the Nicepage Desktop app, try to export into HTML, press twice the export button.

If you still want to export your website into HTML and continue to design.
Choose a Project tab, export your website as a project and attach it to this ticket.
https://resources.nicepage.com/493/75493/Untitled.png

The rest we will explain after you will attach your project.
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, From you screenshot - https://resources.nicepage.com/450/75450/Untitled.png we can see that you've designed your website in the Online Builder, where export into HTML is not available. Export into HTML with the Free Starter Plan is available only in the Nicepage Desktop app. You can check by yourself, open the Nicepage Desktop app, try to export into HTML, press twice the export button. If you still want to export your website into HTML and continue to design. Choose a Project tab, export your website as a project and attach it to this ticket. https://resources.nicepage.com/493/75493/Untitled.png The rest we will explain after you will attach your project. ................................................... Sincerely, Ahmad M. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
hameed_hashemi2001
58 Posts
hameed_hashemi2001 posted this 03 April 2022

now i designed already my website and working on that more a 2 months, if i pay for 1 time i can add more page and i can export all my page as HTML or i have to pay 2 times?

  1. can i import my files to Nicepage Desktop app and continue on there?

Thank you

now i designed already my website and working on that more a 2 months, if i pay for 1 time i can add more page and i can export all my page as HTML or i have to pay 2 times? 2. can i import my files to Nicepage Desktop app and continue on there? Thank you
Support Team
Support Team posted this 03 April 2022

With premium license you will be able to work in the Online Builder and Nicepage Desktop app and export from Online Builder and import to the Nicepage Desktop app without any issues.

if i pay for 1 time i can add more page and i can export all my page as HTML or i have to pay 2 times?

You can add unlimited number of pages and export your website without any issues.

can i import my files to Nicepage Desktop app and continue on there?

Yes, you can. Just export your website as a project and press import in the Nicepage Desktop app, select the exported file and your website will be imported to the Nicepage Desktop app.

Let us know if you require our further assistance

Thank you
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

With premium license you will be able to work in the Online Builder and Nicepage Desktop app and export from Online Builder and import to the Nicepage Desktop app without any issues. >if i pay for 1 time i can add more page and i can export all my page as HTML or i have to pay 2 times? You can add unlimited number of pages and export your website without any issues. >can i import my files to Nicepage Desktop app and continue on there? Yes, you can. Just export your website as a project and press import in the Nicepage Desktop app, select the exported file and your website will be imported to the Nicepage Desktop app. Let us know if you require our further assistance Thank you ................................................... Sincerely, Ahmad M. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
hameed_hashemi2001
58 Posts
hameed_hashemi2001 posted this 03 April 2022

Dear Team

  1. Any Premium Plans i will pay i will get unlimited number of pages?

thank you

Dear Team 1. Any Premium Plans i will pay i will get unlimited number of pages? thank you
MerlinAZ
2775 Posts
MerlinAZ posted this 03 April 2022

Any licensed plan allows unlimited pages.

Any licensed plan allows unlimited pages.
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